Cape Coral Chrysler Dodge Jeep Ram - Service Center

I had a 10:00 appointment to have my key fob replaced, I didn’t get my car back until 4:15. When I called at 2:30 to check on it I was told that it hadn’t even been taken back yet. I don’t understand why I didn’t get my car back until 4:15. When I called at 2:30 to check on it I was told that it hadn’t even been taken back yet. I don’t understand why I bothered to make an appointment. I went to this location instead of Galeana because it was much closer but I don’t think it was worth it. More

Javier was great. He kept us up to date on progress. Friendly and knowledgeable. Claire was great too. Thanks for your help with our Jeep. Friendly and knowledgeable. Claire was great too. Thanks for your help with our Jeep. More

Beautiful building, great customer service. Everyone I encountered was polite and friendly. The coffee machine is over the top, and Patti will show you how to make it work. encountered was polite and friendly. The coffee machine is over the top, and Patti will show you how to make it work. More

Juan was very helpful and listened to all my concerns and when everything was done he explained the process of making an appointment for other concerns. when everything was done he explained the process of making an appointment for other concerns. More

Provided an accurate estimate of charges for my approval before work attempted. Promised to have it all done by the time I requested and kept their word. Courteous, professional, and caring service advisor before work attempted. Promised to have it all done by the time I requested and kept their word. Courteous, professional, and caring service advisors. More

My service tech, Leo, was very good at handling my needs. He called me regularly with updates to my vehicle. Unfortunatly, the service that was only supposed to last a few hours ended up being a few days. A He called me regularly with updates to my vehicle. Unfortunatly, the service that was only supposed to last a few hours ended up being a few days. A rental car was provided which was a thoughtful gesture. Unfortunately, the work received was less than stellar. My door panel is now scratched and the inside windshield was filthy after warranty work on my dash. These items have been documented and my vehicle will be back for additional warrant work. I am glad Leo was my tech as he represented your location professionally and efficiently addressing my concerns. More

Javier has great customer service. He was able to relate to what I said to him and able to tell a story to identify and then back to business to ensure that my time was valuable. Great job. to what I said to him and able to tell a story to identify and then back to business to ensure that my time was valuable. Great job. More

Fantastic as usual. This team is very good. Probably the best dealer team I've ever seen. I like them so much I purchased a multi oil change package and they are not exactly close for me. the best dealer team I've ever seen. I like them so much I purchased a multi oil change package and they are not exactly close for me. More

Sonya was great, happy with service, only thing was I received email and snail mail saying I should schedule appointment for declined work. I got oul change, and made appointment to get rest of suggested received email and snail mail saying I should schedule appointment for declined work. I got oul change, and made appointment to get rest of suggested required maintenance for following week. Got that work done and then received those messages. I was confused at what I missed. Maybe do better follow up before sending out mail and emails. Still, I love my Jeep and service was great l, will be back. More