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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,275 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,275 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
April 27, 2021
Very friendly and professional staff with very nice facilities. My problem was resolved within a few hours even with a part being shipped from another dealer. facilities. My problem was resolved within a few hours even with a part being shipped from another dealer. More
by arnonesteven
Employees Worked With
Other Employees :
Jay Ganzi, Jessica Jimenez, Patricia Tolson, Jeffrey Stuart, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores, CJ HREBAL
April 27, 2021
Quoted $190 for battery plus installation for about $230 total. Ended up $306 less $38 credit for having to wait nearly 2 hours for express service. Total rip off. total. Ended up $306 less $38 credit for having to wait nearly 2 hours for express service. Total rip off. More
by swashler
Employees Worked With
Other Employees :
Joseph Aviles, Jorge Beltre, Quentin Burgess, Corbin Chase, Daniel Allred, Luis Ferrer
April 27, 2021
I brought my truck in to get the newest update 18.45, they didn't. The tech (stephen) couldn't even get the truck off of a deep sleep. Still charged me $150.00. I told him that if you can't put the updat they didn't. The tech (stephen) couldn't even get the truck off of a deep sleep. Still charged me $150.00. I told him that if you can't put the update in that I need to run the Uconnect than I don't want to pay because the whole point is so that I can run Uconnect. I own a roofing company in the cape and I explained that you have not earned my future Business. More
by mpalmieri2019
Employees Worked With
Juan Flores
April 27, 2021
Nice showroom, friendly people clean bathrooms nice selection of trucks free water and coffee clean showroom and bays. Parts department is always stocked. Friendly environment. selection of trucks free water and coffee clean showroom and bays. Parts department is always stocked. Friendly environment. More
by johnsonp0071
Employees Worked With
Rick Smith
April 26, 2021
After several months of an ongoing warranty issue my vehicle still has issues that an alert and concerned technician should have caught. The service advisor was shown my concerns. He said he would wor vehicle still has issues that an alert and concerned technician should have caught. The service advisor was shown my concerns. He said he would work on resolving it and he’d get back in touch with me right away. This was on the 21st April 2021. Today is the 26th April 2021 and I have not heard back yet. I have called but have only gotten voicemail. This is demonstrative of the typical service this dealership provides. Congruently it’s ironic the sales department is sending me email notifications my lease is in the last year and it’s time to start thinking about a different vehicle. I’m not sure why I’d be motivated to shop here again. The most recent staff I’ve worked with was not listed in the drop down menu. I have worked with Javier in the past. He seemed like a pretty good dude so randomly I gave him 5 stars. He was not the person I worked with most recently however. More
by JEFF zimmerman
Employees Worked With
JAVIER GONZALEZ
April 26, 2021
Newer facility with lots of activity. Good waiting area close to service advisors. Work performed quickly and as promised. Vehicle was left clean and without scratches or dings. close to service advisors. Work performed quickly and as promised. Vehicle was left clean and without scratches or dings. More
by rogerg
Employees Worked With
Stephen Nardone
April 26, 2021
As always outstanding promptness and quality work.....The staff was super and helpful with every request we had. Thanks Again!!!! I am happy with 20 word staff was super and helpful with every request we had. Thanks Again!!!! I am happy with 20 word More
by Chuck123
Employees Worked With
Juan Flores
April 26, 2021
I already sent you a service survey..I made all my comments, which were good, on the first survey. thank you.We will be back in October again to get my car serviced. comments, which were good, on the first survey. thank you.We will be back in October again to get my car serviced. More
by jack_janetunited
Employees Worked With
Juan Flores
April 26, 2021
Cost was a bit pricey, I checked with may Firestone dealer and I could have saved about $25.I will look into going there, they are also 10 miles closer. dealer and I could have saved about $25.I will look into going there, they are also 10 miles closer. More
by jeffrutka
Employees Worked With
Your site wouldn't let me rate service person
