Cape Coral Chrysler Dodge Jeep Ram - Service Center

I had to bring in our 2018 hellcat due to the radio not working. Sonja had my car diagnosed while I waited, she updated me frequently on the status of the vehicle while her tech was working on it. After h working. Sonja had my car diagnosed while I waited, she updated me frequently on the status of the vehicle while her tech was working on it. After he finished diagnosing the car she had my parts ordered before I left. When my parts arrived Sonja let me know and we were able to setup an appointment right away to get the car back in the shop. Working with Sonja has been so easy, she's the best service advisor I've ever dealt with for my vehicles. She was very friendly when she greeted me on the service drive, she was very informative of my cars issues and what it would take to correct them. I also needed a belly pan replaced that was damaged when we were parking the car. Sonja had the part ordered for me right away and installed for me while it was there for the warranty work I originally brought it in for. I came all of the way from Naples to cape coral dodge to have this hellcat looked at and I couldn't have been more happy with my decision. We have a lot of dodge and jeep vehicles and I'll definitely be taking my vehicles to Sonja everytime from now on! More

Took care of my radio quickly and efficiently. Good service. The radio was delaminating and need replaced and it done well. Thank you for the great service. service. The radio was delaminating and need replaced and it done well. Thank you for the great service. More

It was good, they forgot to check tires, came in with 27psi and they marked as 35psi, and forgot car wash. Hopefully they didn’t forget to change oil and rotate the tires too even though they said they d 27psi and they marked as 35psi, and forgot car wash. Hopefully they didn’t forget to change oil and rotate the tires too even though they said they did More

This is the only dealership that works on my vehicles, great people, great service, from Jay Ganzi the managing partner to Ray, the service director, to Ms. Patty at the parts counter great people, great service, from Jay Ganzi the managing partner to Ray, the service director, to Ms. Patty at the parts counter More

I purchased a 2017 Jeep Renegade from another store in Fort Myers. I needed them to check the windshield wiper fluid pump since it wasn't working properly. They treated me very kind and respectfully. I sh Fort Myers. I needed them to check the windshield wiper fluid pump since it wasn't working properly. They treated me very kind and respectfully. I should have stopped into their store before I purchased from another location. More

Wanted synthetic oil change, got part number 68523001aa - based on internet description of MBO program this is the lowest grade oil you offer (rated good). Asked how long it was good for was told 5000 miles, based on internet description of MBO program this is the lowest grade oil you offer (rated good). Asked how long it was good for was told 5000 miles, but widow sticker applied stated 3000 mi. Don't know if I'd use oil change offering from Cape Coral again. More

Service manager Juan got my car repaired right away on a Saturday when I needed a new trunk latch. He was kind, professional and efficient. The whole department was very friendly. Saturday when I needed a new trunk latch. He was kind, professional and efficient. The whole department was very friendly. More

Sonja met with me on my arrival and right from the start provided exemplary service. She was extremely knowledgeable and kept me updated on the progress of my service. I am very satisfied with her and the s provided exemplary service. She was extremely knowledgeable and kept me updated on the progress of my service. I am very satisfied with her and the service department as well. More

Service was amazing everyone was polite, friendly, and professional. My vehicle was done with in a timely manner. Could not have been any better. Thanks professional. My vehicle was done with in a timely manner. Could not have been any better. Thanks More

The wait is too long. My vehicle had a light prompt on the dashboard which I pointed out to the person checking it in. Got back my vehicle after waiting 2 hours + for an oil change a front end Alignment, the dashboard which I pointed out to the person checking it in. Got back my vehicle after waiting 2 hours + for an oil change a front end Alignment, only to see the light was still on the dashboard. Showed it to the attend and he took the vehicle back only to find out the tires needed air. Explain to me how they did a wheel alignment without checking the tires? 🥺Very disappointed and dissatisfied 🙁 More