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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,816 Reviews

4,816 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 06, 2020

This is the only dealership that works on my vehicles, great people, great service, from Jay Ganzi the managing partner to Ray, the service director, to Ms. Patty at the parts counter More

by s6tychild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Septer, AJ, in service , Patricia Tolson, HANNAH DONOHUE
Oct 07, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

Oct 07, 2020 -

s6tychild responded

Thank you for you comment to customer service, refreshing these days

October 05, 2020

Wanted synthetic oil change, got part number 68523001aa - based on internet description of MBO program this is the lowest grade oil you offer (rated good). Asked how long it was good for was told 5000 miles, More

by penningtond0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HANNAH DONOHUE
Oct 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

October 05, 2020

I purchased a 2017 Jeep Renegade from another store in Fort Myers. I needed them to check the windshield wiper fluid pump since it wasn't working properly. They treated me very kind and respectfully. I sh More

by jlemieux0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Oct 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 03, 2020

Service manager Juan got my car repaired right away on a Saturday when I needed a new trunk latch. He was kind, professional and efficient. The whole department was very friendly. More

by CapeChrysler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 02, 2020

Sonja met with me on my arrival and right from the start provided exemplary service. She was extremely knowledgeable and kept me updated on the progress of my service. I am very satisfied with her and the s More

by Dan Sizemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SONJA NOEL
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 01, 2020

Service department and salesman have always been friendly and good. However, your finance division is the opposite. I had to wait forever for my financing, and they still didn't get it right! Then I came bac More

by HKUBIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HANNAH DONOHUE
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

October 01, 2020

Service was amazing everyone was polite, friendly, and professional. My vehicle was done with in a timely manner. Could not have been any better. Thanks More

by doodlebug61901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, SONJA NOEL
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 01, 2020

The wait is too long. My vehicle had a light prompt on the dashboard which I pointed out to the person checking it in. Got back my vehicle after waiting 2 hours + for an oil change a front end Alignment, More

by Godpickney73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

September 30, 2020

Everything was done well. Repair was done in less time than anticipated and all work was performed with quality workmanship. No complaints about this visit More

by jabospring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SONJA NOEL
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

September 30, 2020

I had the best experience bringing my 2018 Jeep in for service. Leo was very honest and quick to get my vehicle in for service and got me out in about an hour. More

by eserrano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Oct 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

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