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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,036 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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December 23, 2020
I don’t appreciate the harassment of five emails, texts & phone calls for just an oil change appointment reminder! it’s alittle excessive!! Once would’ve been enough! phone calls for just an oil change appointment reminder! it’s alittle excessive!! Once would’ve been enough! More
by MELANIE9626
Verified CustomerEmployees Worked With
Juan Flores
December 22, 2020
Once again my service experienceWas outstanding. Ray Once again my service experience Was outstanding. Ray Powers called and set it up and from the time I stepped in the doors, Hannah kept me informed o Once again my service experience Was outstanding. Ray Powers called and set it up and from the time I stepped in the doors, Hannah kept me informed of the progress on my vehicle. My repair was done correctly and my vehicle runs better than before. More
by mike.marciano
Employees Worked With
Jay Ganzi, Raymond Powers, HANNAH DONOHUE
December 21, 2020
Everything was exceptionally good, car back sooner than expected, waiting room clean, coffee good. The Rep. We dealt with was exceptionally well versed. Knowledgeable and polite Thank you, Jon Chrysl expected, waiting room clean, coffee good. The Rep. We dealt with was exceptionally well versed. Knowledgeable and polite Thank you, Jon Chrysler Retiree. More
by jon anthony
Employees Worked With
Juan Flores
December 21, 2020
The service manager was fantastic. He is the shining star in a group that reminds me of the clowns at a circus. This is the third time I have been there and it is always the same -- great manager and t star in a group that reminds me of the clowns at a circus. This is the third time I have been there and it is always the same -- great manager and the rest of the front end workers are disorganized clowns. More
by pcd33917
December 19, 2020
Friendly service advisor. Timely work. Easy to obtain rental car while I was waiting for my part to come in. Overall no complaints from my visit. rental car while I was waiting for my part to come in. Overall no complaints from my visit. More
by ashlee5
Employees Worked With
JAVIER GONZALEZ
December 19, 2020
Nice staff. They help you right away....no waiting to find someone. Service Department is very professional as well. Only problem was they were going to wash my car after oil change, etc...and it just lo find someone. Service Department is very professional as well. Only problem was they were going to wash my car after oil change, etc...and it just looked like they sprayed some water on it and that was it. I didn’t expect a thorough wash because it was “free”, but I did expect it to be a lot cleaner on outside than it was coming in. I understand it was a “courtesy wash” but I ended up having to rewash it the minute I got home...lol. Other than that, they were great. More
by zgg1051
Employees Worked With
SONJA NOEL, HANNAH DONOHUE
December 19, 2020
My service experience was excellent. The service advisor called me with updates and let me know of the progress of the repair. Very pleased and will return. called me with updates and let me know of the progress of the repair. Very pleased and will return. More
by mike.marciano
Employees Worked With
Raymond Powers, Juan Flores
December 17, 2020
It was average. I think customer service could be improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed adviso improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed advisors. It was not personable, not above and beyond not exceptional service. It was merely ‘meh’. More
by firegio84
Employees Worked With
