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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,041 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,041 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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December 16, 2020
I switched from other dealership, so far our business relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. More
by jakubfabinski
Verified CustomerEmployees Worked With
December 16, 2020
Amazing service and great help had a set of locking lugs on my car and was never given the key when i bought it at another dealer went to change out rims and tires but couldn't beacuse of the locking lugs w on my car and was never given the key when i bought it at another dealer went to change out rims and tires but couldn't beacuse of the locking lugs went to cape coral dodge on Hope's and prayers that they might be able to help was no problem at all hannah was a huge help and did everything she could to help me out when they could have very easily just told me to take it to the dealer I bought it from but instead made sure to help out very much appreciated I'll definitely be taking my car to cape coral dodge for future service More
by marceneaux93
Employees Worked With
HANNAH DONOHUE
December 15, 2020
Good service tech, unfortunately could not correct my uConnect problem. Suggested that I contact Sirius, I did, they said it’s a hardware problem. Suggested a Stars Ticket? Where do I go next? uConnect problem. Suggested that I contact Sirius, I did, they said it’s a hardware problem. Suggested a Stars Ticket? Where do I go next? More
by dgw1924
Employees Worked With
December 15, 2020
This dealership has the feel and service of luxury dealership such as Audi and Mercedes. I thought I pulled up to the wrong dealership because it was so friendly and the staff was very nice. The perso dealership such as Audi and Mercedes. I thought I pulled up to the wrong dealership because it was so friendly and the staff was very nice. The person who saw me advised me that I was still under warranty and did not have to pay for an issue I was having with my truck—pure honesty and dedication to customer service! I would not go anywhere else. More
by jchew112
Employees Worked With
Anna Mechnert, RENE POITEVIN, SONJA NOEL, HANNAH DONOHUE
December 15, 2020
Hannah was great from start to finish. Her follow thru Hannah was great from start to finish. Her follow thru was exceptional! Our Jeep was finished on time quoted! Thank you for good service And ac Hannah was great from start to finish. Her follow thru was exceptional! Our Jeep was finished on time quoted! Thank you for good service And accommodating us with our schedule. More
by karenandbuzz
Employees Worked With
HANNAH DONOHUE
December 15, 2020
I was Very Very Satisfied . Hannah went above and beyond to make sure that my needs were taken care of she is a 10 in my book I would definitely keep her she is very friendly and very easy to work with to make sure that my needs were taken care of she is a 10 in my book I would definitely keep her she is very friendly and very easy to work with More
by srae56
Employees Worked With
HANNAH DONOHUE
December 14, 2020
$200 "diagnostic test" to tell me the radio screen out on my 2017 Pacifica. This is a known problem for Pacificas, but neither Chrysler nor the local dealership willing to help. I tried both and they keep se my 2017 Pacifica. This is a known problem for Pacificas, but neither Chrysler nor the local dealership willing to help. I tried both and they keep sending me back to the other for help. More
by davacton
Employees Worked With
SONJA NOEL
December 14, 2020
My problem is with the work and the response from the tech not the service writer. I ordered custom parts with the purchase of a new 2020 Ram $96, 000.00 out the door. When I picked up the truck the part tech not the service writer. I ordered custom parts with the purchase of a new 2020 Ram $96, 000.00 out the door. When I picked up the truck the part was not working or looking like it should. I mentioned it to the tech and he said those are aftermarket not Mopar and that is just how it is. After getting home I downloaded the instructions that came with the kit he installed and it clearly stated if you have a problem like (XYZ) which was the exact problem it had. It clearly said how to fix it. I had to remove some and loosen some parts and then follow the instructions which even had a QR code to scan that took you to a YouTube video of the proper procedure. Needless to say after following the instructions. I was able to fix the problem. I went from very disappointed in the product to loving it as it worked and looked as it should. So after spending a small fortune and knowing you charge $150.00 an hour. I can't believe I had to redo the work I paid you to do and that you were not even interested enough to look in to the problem that was right in the instructions. More
by robert
Employees Worked With
SONJA NOEL
December 14, 2020
My Jeep's rear speed sensors failed after driving cross-country. Sonja was extremely helpful with dealing with my Jeep's problem and my warranty company and then the delay in the parts shipment from cross-country. Sonja was extremely helpful with dealing with my Jeep's problem and my warranty company and then the delay in the parts shipment from that company to ensure that it would be ready in time for my return trip home. More
by dmt990
Employees Worked With
SONJA NOEL
