Cape Coral Chrysler Dodge Jeep Ram - Service Center

Went very well! Beautiful facility, very efficient, friendly atmosphere, no waiting and was finished ahead of schedule. The only thing that could have made my experie Beautiful facility, very efficient, friendly atmosphere, no waiting and was finished ahead of schedule. The only thing that could have made my experience any better would have been a free rental car. More

Service was good and efficient. Only one negative was the plastic access cover over the brake reservoir was not secured with the two screws and clamps which I did before leaving the dealer ship. plastic access cover over the brake reservoir was not secured with the two screws and clamps which I did before leaving the dealer ship. More

Female tech polite. Her manager stereo typical talking out both sides of his mouth used car salesmen. No clue about Chrysler lease inspection Waste of my time out both sides of his mouth used car salesmen. No clue about Chrysler lease inspection Waste of my time More

Oil Change I came in for an oil change without an appointment and was told it would be 45 minutes to an hour to do the work. It took a little over an hour but I I came in for an oil change without an appointment and was told it would be 45 minutes to an hour to do the work. It took a little over an hour but I felt it wasn't too long to worry about. They offered to wash my car which I thought was a bonus. The staff was polite, the waiting area was comfortable and they did the job. More

Good service..met me at entrance and took time going through all of my service...work was done fairly quickly...few hours...overall very nice service through all of my service...work was done fairly quickly...few hours...overall very nice service More

A good change. Went in for a normal oil change. Not only did I receive the service as normal and a wash but the battery in my key went out. They replaced it at no c Went in for a normal oil change. Not only did I receive the service as normal and a wash but the battery in my key went out. They replaced it at no charge and without me even asking for it. Talk about good customer service. That’s what makes a great dealership, quality work and great customer service. More

Came in for an LOF, all seems to have went it should have. I was treated well, and the requested service was performed in a timely manner. have. I was treated well, and the requested service was performed in a timely manner. More

Well done. Staff was friendly, efficient and were all masked for my protection and wrapped the steering wheel to maintain cleanliness. Waiting area was clean and Staff was friendly, efficient and were all masked for my protection and wrapped the steering wheel to maintain cleanliness. Waiting area was clean and comfortable. More

Javier and the team did a great job! My vehicle's navigation system wasn't displaying properly. Although the fix is a future software update when it becomes available, Javier and the ser My vehicle's navigation system wasn't displaying properly. Although the fix is a future software update when it becomes available, Javier and the servicing team worked very hard to diagnose the problem and find a solution. He also offered technical advice on how to ensure that my devices worked with the infotainment system. He kept me informed throughout the whole process. More

OOPS!! well when i left the dealership i had no blinkers ( what happened?) and i noticed some foreign material on my inside black plastic trim frame that was well when i left the dealership i had no blinkers ( what happened?) and i noticed some foreign material on my inside black plastic trim frame that was dried up and sticky near the air conditioner button. i understand that they do a so many point inspection check and all i had done was an oil change. the service manager charley told me there would be no reason why the worker who did the oil change would go inside the vehicle but i wonder? the young guys were friendly but i own a really nice classic 2000 jeep cherokee sport that i go out of my way to make it really presentable so i do not need any kind of damage done to it. i pointed out the mess to charley but he was still trying to figure out the blinker issue. after regaining the use of my blinkers out of the blue i left the dealership,got home and tried to get the gooey dried up mess off of my nice black plastic trim. it damaged it!! i would like to see something done there to help me out here and i can tell you what. thank you!! trespectfully, gregg t. kolessar p.s. i respect the workers there as i have worked hard myself in my lifetime and put no blame on anyone but to try to correct the issue. More