Cape Coral Chrysler Dodge Jeep Ram - Service Center

Scott Dolloff was fantastic. He was extremely helpful. He kept us informed and had us back on the road faster than expected. 5 star employee. He kept us informed and had us back on the road faster than expected. 5 star employee. More

I am so glad my neighbor told me that he prefers this dealership for service. I took my Jeep Cherokee for service and was very impressed. I was interested in a Ram 1500. Well a few weeks later I saw one dealership for service. I took my Jeep Cherokee for service and was very impressed. I was interested in a Ram 1500. Well a few weeks later I saw one I liked. Sales guy was great. No pressure honesty which is what I liked most. That was last Sunday and Monday signed up for a purchase. Today I had a minor issue and went to have service on the new 1500. Just a simple alignment to get things dialed in. Service was very efficient and my new truck was dialed in perfectly. I highly recommend this dealership for sales and service. I did order an accessory from parts and the parts personnel were very good. So far my first impressions are right up there! More

Can’t ever get through to speak with someone. Continue to leave messages but no one returns my calls. Above all we do prefer to come here than other Jeep dealerships. Just need to improve the communication leave messages but no one returns my calls. Above all we do prefer to come here than other Jeep dealerships. Just need to improve the communication More

Great Service! Scheduled an oil change and free tire rotation..completed in 45 mins with the free wash..will continue to have my service for my 2016 Ram 1500 complet Scheduled an oil change and free tire rotation..completed in 45 mins with the free wash..will continue to have my service for my 2016 Ram 1500 completed at Cape Coral CDJR..!! More

Hannah with the service department was fantastic. She went above and beyond to take care of my vehicle and make sure everything was running properly. I previously had been to a different local Chrysler/D went above and beyond to take care of my vehicle and make sure everything was running properly. I previously had been to a different local Chrysler/Dodge and had a terrible experience but she definitely turned it around for me. More

Excellent repair help in trying times Everyone helpful pleasant every single time we go to get help Thank you for making difficult time a little easier doing little things like washing ca Everyone helpful pleasant every single time we go to get help Thank you for making difficult time a little easier doing little things like washing car removing papers for feet More

RAM 2500 fuel filter change The team that works the front was prompt and courteous. The reason for my visit was to change the 2 fuel filters on my diesel RAM 2500 and upon getti The team that works the front was prompt and courteous. The reason for my visit was to change the 2 fuel filters on my diesel RAM 2500 and upon getting in my truck, it had a very strong smell of raw diesel fuel. The tech took no precautions to ensure that fuel wasn't dumped all over the frame and drivetrain resulting in fuel visibly dripping from under the truck when I picked it up. I feel like my truck was serviced as if it was a dump truck or fleet truck instead of a luxury "city truck". Diesel fuel is not a pleasant smell and it also attracts dirt and grime anywhere its spilled.. My suggestion is to coach your tech's to take more care and have pride in providing service as if it was their vehicle.. More

I came for an oil change and new tire quote. Jesus and Orlando took excellent care of my wrangler. Everyone at the dealership was very courteous and pleasant. Orlando took excellent care of my wrangler. Everyone at the dealership was very courteous and pleasant. More

Service advisor was not very nice. I was sent from carmax and they set up appointment, upon arrival noone knew how to handle the payment. I was told on several occasions they would not release my vehicle to and they set up appointment, upon arrival noone knew how to handle the payment. I was told on several occasions they would not release my vehicle to keep until carmax paid the bill. As a first time customer who was there for a warranty issue I found that very rude and unprofessional. More

I love this dealership, however when I get my vehicles serviced, they can never seem to find the paperwork at the cashier's desk. This results in delay, while we find the service rep and track dow serviced, they can never seem to find the paperwork at the cashier's desk. This results in delay, while we find the service rep and track down who has paperwork. Also, with the virus, this needs to be done without paperwork, and completed outside. Thanks for listening. More