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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,669 Reviews

4,669 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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June 29, 2020

Great service!!! Again!!!! Never had and any issues and the coffee machine is cool to!!! Jay has a good team there and would recommend them. More

by cnycebucsfan
Recommend Dealer
Yes
Employees Worked With
Brian Hunter
Jul 02, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

June 28, 2020

A couple of recalls & some routine maintenance I would have thought that with me needing so little work I would have been treated as an unimportant customer, but I was treated exceedingly well. Eve More

by leeken726
Recommend Dealer
Yes
Employees Worked With
Brian Hunter
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

June 27, 2020

The Sales staff quick and responsive. The Service advisor responsive unfortunately return visits for the same problem until parts were available. A Certified vehicle had issues that shouldn't have occurred More

by thesavedfoot1
Recommend Dealer
Yes
Employees Worked With
Service Hannah
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

June 27, 2020

They kept our truck for 8 days waiting for a part. Not acceptable! We called many times, to be told the part was being shipped from 2 different locations. We were not told it would take so long. More

by vsailaway
Recommend Dealer
No
Employees Worked With
Charles??
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

June 27, 2020

My appointment was at 10 and they took me at 10. Fast My appointment was at 10 and they took me at 10. Fast service. Pleasant. I was there for about an hour and they were done More

by fenway55
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

June 27, 2020

Jeep maintenace Service reprehensive (Hanna) was very attentive. All customer service representatives were friendly and professional. Work was completed promptly. The More

by jim.haeffele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mechnert
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

June 27, 2020

I was quoted a price in writing (which if I wish to pursue it in court I would win) which was reflected when scheduled appointment More

by Dr. Landis
Recommend Dealer
No
Employees Worked With
But Patricia did the best she could to help, Patricia Tolson
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

Feb 14, 2021 -

Dr. Landis responded

Dr Tim Landis Call after 6:30pm 260-312-5597

June 27, 2020

Didn't fix issue Said they fixed issue after ordering in parts. Same issue happening, so obviously not fixed. Not sure what a diagnostic test is for if it doesn't tell More

by carolynnscabinets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

June 27, 2020

Moved from Cleveland Ohio to Naples Florida. My 2019 Ram needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set More

by campi2u
Recommend Dealer
Yes
Employees Worked With
Robert , who made my Appt. ( Very Courteous and Professional ) , Hannah was Very Courteous , Understanding & Professional
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

June 27, 2020

Everyone super nice and helpful! Clean and comfortable feel. Repair done in timely manner. Merchandise fun and fresh, had tshirts not seen before and sizes needed! More

by Lulu
Recommend Dealer
Yes
Employees Worked With
Hannah, Patricia Tolson
Jun 29, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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