Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,669 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
A couple of recalls & some routine maintenance I would have thought that with me needing so little work I would have been treated as an unimportant customer, but I was treated exceedingly well. Eve I would have thought that with me needing so little work I would have been treated as an unimportant customer, but I was treated exceedingly well. Everyone I had contact with gave me their full, courteous attention. More
The Sales staff quick and responsive. The Service advisor responsive unfortunately return visits for the same problem until parts were available. A Certified vehicle had issues that shouldn't have occurred responsive unfortunately return visits for the same problem until parts were available. A Certified vehicle had issues that shouldn't have occurred More
They kept our truck for 8 days waiting for a part. Not acceptable! We called many times, to be told the part was being shipped from 2 different locations. We were not told it would take so long. acceptable! We called many times, to be told the part was being shipped from 2 different locations. We were not told it would take so long. More
My appointment was at 10 and they took me at 10. Fast My appointment was at 10 and they took me at 10. Fast service. Pleasant. I was there for about an hour and they were done My appointment was at 10 and they took me at 10. Fast service. Pleasant. I was there for about an hour and they were done More
Jeep maintenace Service reprehensive (Hanna) was very attentive. All customer service representatives were friendly and professional. Work was completed promptly. The Service reprehensive (Hanna) was very attentive. All customer service representatives were friendly and professional. Work was completed promptly. The building complex was modern and clean. Well run operation More
I was quoted a price in writing (which if I wish to pursue it in court I would win) which was reflected when scheduled appointment pursue it in court I would win) which was reflected when scheduled appointment More
Didn't fix issue Said they fixed issue after ordering in parts. Same issue happening, so obviously not fixed. Not sure what a diagnostic test is for if it doesn't tell Said they fixed issue after ordering in parts. Same issue happening, so obviously not fixed. Not sure what a diagnostic test is for if it doesn't tell you the right parts are defective. Wasting my time is not something I am happy about. Arranging a ride again, is not easy. Not happy at all that the issue wasn't fixed and diagnosed correctly the first time. Hard to get through to service and get a call back. Waited all day and had to call again just to set up an appt.. More
Moved from Cleveland Ohio to Naples Florida. My 2019 Ram needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set me up an appt. & Hannah took care of oil change , replaced Rear Backup Camera That was bad and checked for low growl noise that I get intermittently . Robert & Hannah are Very understanding and Took care of me Very Professionally ! It is worth the Drive from Naples to get this kind of Service . More
Everyone super nice and helpful! Clean and comfortable feel. Repair done in timely manner. Merchandise fun and fresh, had tshirts not seen before and sizes needed! feel. Repair done in timely manner. Merchandise fun and fresh, had tshirts not seen before and sizes needed! More