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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
5,055 Reviews

5,055 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 07, 2020

Exhausted of going back for same problems The dealership is beautiful, smell good and service agents are really nice but we are very disappointed with the service department not being able to More

by pascal13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Javier and one of the service manager that I don't remember his name, Brian Hunter
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@capecoralcdjr.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

May 07, 2020

Safety Recall Hannah met me on arrival and immediately began to take care of the recall issue. she was polite courteous and knowledgeable. She went out of her way t More

by 4012jarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Donohue
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 07, 2020

On time. Excellent communication In these times, this facility did A+. It was clearly indicated where you could sit, where you could stand and every employee was being respectful of t More

by morycw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hunter
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 07, 2020

Service Great people. From concierge to advisor, service manager and service technician, they all deserve 5 stars. I've been visiting Cape Coral Chrysler for More

by hoaviktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mechnert
May 11, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 05, 2020

Always a pleasure to come here for my car service. I trust the mechanics and all at Cape Coral Dealership. Even though my car is past its warranty, I prefer to have the best to take care. This is the More

by carolmcdougal
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez, Brian Hunter, Raymond Powers
May 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 05, 2020

I had a great experience - everyone was helpful and I was in and out as quickly as possible it’s always a pleasure at CCCDJR More

by christian29
Recommend Dealer
Yes
Employees Worked With
Hannah Donohue
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 05, 2020

This is by far one of the easiest car dealerships I’ve ever been to. From the sales staff, finance and parts and service, they are all top-notch. I would not hesitate to purchase a vehicle from them in th More

by nba1978
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hunter, Patricia Tolson, Raymond Powers
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

May 05, 2020

Recall Hanna was excellent, attentive, hard working always on the go. Kept me informed on the process all the through to when my vehicle came out and walked More

by KVSSR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

May 05, 2020

When I came in I came in to get an oil change and a flat repair and I asked them to wash my car as well and it never happened and I didn't like the service either, very unpleasant with the customer service More

by BIGGADANUALL
Recommend Dealer
No
Employees Worked With
Raymond Powers
May 06, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your business and we greatly apologize if your car wasn't washed. We would like to make things better for you, if you could please send us an email at social@capecoralcdjr.com with your name and best way to contact you, we will have one of our upper management members contact you to make things right. Once again we are deeply apologetic for any inconvenience.

May 04, 2020

FINALLY GREAT SERVICE This was my 4th trip for service to your dealership and the 1st trip in which I received Great Service. Alex took great care of my needs. My pre More

by CRISTINAL854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX NOT SURE OF LAST NAME
May 05, 2020 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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