Cape Coral Chrysler Dodge Jeep Ram - Service Center

Very good service. Even though i have to take the truck back to show the diesel tech the problem I'm having (Brake Issue). The service is great and the personal are awes Even though i have to take the truck back to show the diesel tech the problem I'm having (Brake Issue). The service is great and the personal are awesome. They rotated my dually wheels for free, something i was expecting to pay for. All recalls completed and warranty work done and they even washed my truck. All in 6 hours. I look forward to working with them for a long time. Only thing i have is the parts are expensive. I bought 2 diesel filters and it came out to 180 dollars, and i know i could get them cheaper even being OEM. But because i was there i just spent the dime as i didn't have time to go get them any where else at the time. But if i ended up paying for the rotation it would have worked out to about the same. More

Do not go here without learning what things cost. I was there to have a diagnosis done on my uConnect system. Told me there was a problem with my battery and they couldn't do the diagnosis without me I was there to have a diagnosis done on my uConnect system. Told me there was a problem with my battery and they couldn't do the diagnosis without me getting a new battery. I knew the battery wasn't that old and under warranty. They told me to replace my battery would be in excess of $400. When I said I had a Dodge Journey and the battery was in the wheel well they said then it would be even more. I went back to the dealership where I got the battery; it was under warranty and I didn't have to pay anything for it. When I asked for the cost of replacement it was less than $200, with the battery being in the wheel well. Plus I called and they never returned my calls. I won't go back. More

Quick oil change I utilized their quick oil change service, no appointment necessary. The employees were friendly and helpful and the work was done in the 45 minutes I utilized their quick oil change service, no appointment necessary. The employees were friendly and helpful and the work was done in the 45 minutes I was promised. I would definitely go there again. More

Excellent service Great service and good prices ,amazing customer service. Very quick service and professional.i make an appointment online the two nights before and ev Great service and good prices ,amazing customer service. Very quick service and professional.i make an appointment online the two nights before and everything was fast. More

Unorganized and felt taken advantage of. We have been here several times. Every time they try to charge us for services even though we paid for the platinum service package. They should know We have been here several times. Every time they try to charge us for services even though we paid for the platinum service package. They should know this. Then they tried to charge us a $100 deductible even though paperwork says 0 deductible. Our service was not listed in excluded part of paperwork. When we questioned it the service manager was unavailable and ultimately we didn’t get charged. I just feel like they are trying to pull one on us. Very unprofessional. More

Dodgr durango transmission fluid I called to have an appointment for my durango rt 2014 I ask the price for a flush of the transmission, ( 60k mile) The person send me an estima I called to have an appointment for my durango rt 2014 I ask the price for a flush of the transmission, ( 60k mile) The person send me an estimate of 115$ bill and i accept. When i leaved the car they told me the price was going to be 300$+ tax. After 1 hour they called me back asking for 500$+ I take my car and i left. Horrible service and rip off More

Seat Replacement Great job! Fast, clean and best of all...It works correctly. I would recommend this service department. They are always friendly and courteous and g Great job! Fast, clean and best of all...It works correctly. I would recommend this service department. They are always friendly and courteous and get the job done right and on time. More

Recalls I had 3 recalls done at the dealership. They completed them in the time I was quoted. I was called 2 or 3 times with updates and was keeped in th I had 3 recalls done at the dealership. They completed them in the time I was quoted. I was called 2 or 3 times with updates and was keeped in the loop on the work being done. More

Ez in , Ez out Oil change, tire sensor, tire rotation, van wash. 41.00 out in 45 minutes. Give me a break, now you want more words from me? Are you kidding me? xxx Oil change, tire sensor, tire rotation, van wash. 41.00 out in 45 minutes. Give me a break, now you want more words from me? Are you kidding me? xxx? Is that enough now??? More

Excellent repair Took in my new Ram for a door ding repair. The ding was there when I purchased the truck so this was warranty work. Due to previous experience with th Took in my new Ram for a door ding repair. The ding was there when I purchased the truck so this was warranty work. Due to previous experience with this dealership, I was very skeptical of having the repair done. The service manager introduced me to the repair tech and both put my mind at ease. The repair was done professionally and promptly. I was very pleased with the repair and would recommend this type of repair to anyone. Credit where credit is due, this was handled in a first class manner. More