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Cape Girardeau Honda
Cape Girardeau, MO
85 Reviews
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85 Reviews of Cape Girardeau Honda
May 23, 2011
I went to their web site looking to buy a 2011 Honda Odyssey Dark Cherry EX-L. You know how the line goes when you can come in for a test drive. Since I live about 4 hours away, there is no way I go Odyssey Dark Cherry EX-L. You know how the line goes when you can come in for a test drive. Since I live about 4 hours away, there is no way I going to come in for a test drive without 1st having some idea of price. I wrote e mail back and told him what about my car and ask for the best price. Here is his reply: "I'll pass. I can sell that van to anyone. There's no need to give you a number if you’re just going to turn it down. Good luck in your search"". I was taught that in commission sales, you worked for free with the anticipation of be paid, paid well. This individual does not want to sell automobiles. He wants you to come to him and beg to buy one. More
by mlrser
Employees Worked With
Jon Wyatt
March 17, 2011
I am very happy with my purchase from Cape Girardeau Honda. With 2 kids, I definitely have all the room I need. Everyone at the dealership was extremely helpful. They were very patient with me while Honda. With 2 kids, I definitely have all the room I need. Everyone at the dealership was extremely helpful. They were very patient with me while I made my decision. If you are looking for a Honda go see them. Far more helpful than other places I have shopped. Professional and no pressure. More
by kristinwatson
Employees Worked With
Tom Joseph
January 11, 2011
Why ? Lousy service - even for an oil change, you need an appointment. Every Honda dealership (literally) that has some competition in USA is ready to crawl on all fours to welcome business, except here. We appointment. Every Honda dealership (literally) that has some competition in USA is ready to crawl on all fours to welcome business, except here. We don't want them to grovel but in this economy and with no real good outlook on the horizon and the nation bleeding jobs, a little flexibility in attitudes will keep Cape chugging along. It was my first visit and it will surely be my last. More
by javasarala
Employees Worked With
2
September 05, 2010
We just went in to trade in our 2005 Honda Odyssey today that we bought last year from Cape Girardeau Honda, only to find out that it had been in a wreck and has a salvaged title. My husband specifically as that we bought last year from Cape Girardeau Honda, only to find out that it had been in a wreck and has a salvaged title. My husband specifically asked if it had ever been in a wreck and was told "No". LIARS!!!! So, the van that we had expected to trade in today just depreciated in value $3000. DO NOT BUY A USED CAR HERE! More
by tarastar1971
Employees Worked With
Gregg Klug
March 11, 2009
I had a very unpleasant experience at Cape Girardeau Honda. Very friendly service people, although they didn't repair all the problems that I had with my 2007 Honda Odyssey, at least they were nice. T Honda. Very friendly service people, although they didn't repair all the problems that I had with my 2007 Honda Odyssey, at least they were nice. The General Sales Manager, Mike Skelton, however, was a complete jerk. Very unfriendly, unaccommodating, and I felt arrogant. 1) An incident happened last December, 2008, in which I spoke directly with Mike Skelton on the phone and he casually remarked that his employees must have made a mistake when forgetting to schedule me for a day when I was supposed to bring my minivan in for repairs. Luckily, I called the morning of my appointment just to make sure. He said that he didn't have a rental car for me and that he wouldn't get one from a local rental company either. He did not make any apologies for himself or his employee's mistake or the inconvenience of having to make a separate trip down to Cape during my Christmas holiday. My Honda Odyssey was "certified" and should have been in immaculate condition. It was not and there were some serious problems with it. When I finally got my minivan in and provided my list of problems, it took 2 weeks to complete and I when I received my vehicle back, I was still left with 3 lingering problems. I do give Cape Honda credit that the service men were very kind and friendly. 2) Cape Honda's Free Gas Scam. What an incredible waste of my time doing this! I called to express concern when I felt that it was a scam and Cape Honda appeared to already know about it. The promotion that they had going was for a free $225 gas card through any of the major gas companies if a person were to purchase $100 gas/month and send in the receipts by the 26th of each month. Mike Skelton's solution to an upset customer: Have her drive an hour away to get free gas (or snacks or gas station food) from Rhodes 101 - A gas station found only in Missouri. Three oil changes available at a Honda dealer an hour away and a $225 off my next car purchase. Considering that I just bought a car, I probably won't be needing this for awhile. It is something, though. Mike Skelton was very unhelpful, unapologetic, and appeared to care less if I was his customer or if I ever returned. In this time of poor economic times, I would have expected a little more from Cape Honda. I will not return to Cape Girardeau Honda! More
by lkorando
Employees Worked With
Mike Skelton, General Sales Manager
