Capistrano Mazda

To be clear, Alex, the salesman was lovely! A great person. But management is horrible! They lied about the car being ready and at the body shop being fixed, still had scratches and a ch A great person. But management is horrible! They lied about the car being ready and at the body shop being fixed, still had scratches and a chipped windshield which they would only fix not replace. Car was delivered with a tailline out so had to drive it back to the dealership on day 1. Still wouldn't replace the windshield. They are the typical dealership people. Would NOT recommend!!! More

This is my **second** new Mazda purchase from Forouz at this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve bought in my lifetime. Forouz is a delight to work with, adept at making super deals without haggles, and she made every step of my transactions a breeze. I can’t say enough good things about Forouz and Capistrano Mazda. They’re an hour away from me, but well worth the drive for such a great experience. BTW, everyone in sales, finance, and service was super chill, attentive, and friendly. (Dog friendly, too!) More

Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More

No hazzle, no market adjustments, No Salesmen! Just honest, professional service in purchasing a new Mazda. If you like their product don't go anywhere else. Ask for Bennett Deming. Just honest, professional service in purchasing a new Mazda. If you like their product don't go anywhere else. Ask for Bennett Deming. More

Friendly, no pressure sales. Everyone is nice and welcoming! Made us feel like we deserve a new car. Cars are excellent quality and beautiful. Everyone is nice and welcoming! Made us feel like we deserve a new car. Cars are excellent quality and beautiful. More

Dear reader. .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how Mazda (San Juan Capistrano, CA.) positively addressed an issue I had with my 2021 Mazda CX-5. During this fix, they needed to keep my car for a few days to assure how to fix the performance issue I had. They spent no time listening and then offered me a loaner vehicle until they corrected the issue. It's not just the high-quality product that impresses me, it's how they handled this process. Again - see Marcin (sales) and Hugo (service) if you're thinking of purchasing, or just want to service your Mazda. I you want to get more information about my experiences there; feel free and San Juan Capistrano to contact me with your contact information and I'll be more than glad to assist you! Thank you, Nick D... More

Great purchasing experience at Capo Mazda! We worked with Bennett Deming and could not of asked for a better sales associate. Low pressure and did not have to pay all of the mark ups that othe We worked with Bennett Deming and could not of asked for a better sales associate. Low pressure and did not have to pay all of the mark ups that other dealers are currently adding. I highly recommend this dealership if shopping for a Mazda you won't find a better place. Thanks Bennett!! More

Capo Mazda was a great place to buy a car! Excellent service from Bennett Deming -- he was super informative, honest, and easy to work with. The overall process was the easiest car buying pro Excellent service from Bennett Deming -- he was super informative, honest, and easy to work with. The overall process was the easiest car buying process I've ever been through. They really want to build a long term relationship and they were straightforward with MSRP pricing and didn't try and charge markup like most other dealerships. More

First time service at Mazda Capo - Michael Kourie made it a seamless and straight forward process, with quick pricing information. a seamless and straight forward process, with quick pricing information. More