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Capistrano Mazda
San Juan Capistrano, CA
1,618 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,618 reviews
August 21, 2026
Excellent customer service and I was able to get a loaner car so I could take care of my personal errands while my car was being serviced. car so I could take care of my personal errands while my car was being serviced. More
by BEVARDOM
Verified Customer
August 14, 2026
The video of my car was very thorough and explained everything in a professional kind way. While there was no available car for me, Hugo was able to find a spot for my car to be finished in time for th everything in a professional kind way. While there was no available car for me, Hugo was able to find a spot for my car to be finished in time for the ride that I had. He is always kind and informative!?? More
by QUINNS5N1
Employees Worked With
Hugo
August 13, 2026
Professional, knowledgeable, and always go out the way to accommodate me and my vehicle. They always have an appointment that's fit to my schedule, no matter what day of the week. accommodate me and my vehicle. They always have an appointment that's fit to my schedule, no matter what day of the week. More
by tim.arganda
Employees Worked With
Hugo
July 31, 2026
I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a bett Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, the finance department worked with my credit union and was able to get me a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and the finance team for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car! More
by dramos
July 28, 2026
It’s always an enjoyable and seamless transaction with Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is ama Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is amazing! More
by AMGARCIAIV
July 23, 2026
Professional Explained what needed to be done, and why. Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep Got me a Loaner Car. Car was ready when he said it would be. Mr Nestor was very good to 'deal' with! I'm looking forward having him as my rep More
by johannatreichler
Employees Worked With
AJ Nestor
