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Capistrano Mazda

San Juan Capistrano, CA

Overview
Employees
Reviews
Vehicles
4.9
1,568 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,568 reviews

May 15, 2026

I always have a great experience with the dealership when I take my car in or for emergency visits. Everyone is professional and friendly as well as helpful More

by missgarcia313
Recommend Dealer
Yes
Employees Worked With
I usually call Cyrena Moreno she is fantastic!
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May 15, 2026

Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but r More

by CHLOEOLSON1
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto Cedeno
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May 14, 2026

Shannon was very informative. She made sure I knew everything about the car before leaving. She was supering welcoming and kind. Definitely deserves a raise ?? More

by TKAZHANAVA
Recommend Dealer
Yes
Employees Worked With
Shannon
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May 14, 2026

Very friendly, knowledgeable, and helpful I would definitely recommend Shannon to anyone, she is vVery friendly, knowledgeable, and helpful and went the extra mile to insure we were taken care of. More

by PAULROM45
Recommend Dealer
Yes
Employees Worked With
Shannon
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May 11, 2026

Shannon helped us through the whole process in an excellent and professional manner. Was very patient with us and very transparent with the whole process More

by ABENUNEZ
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Deering
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May 11, 2026

Honest, helpful, not aggressive, clear numbers, good discount. Clear pricing, great employees especially Shannon. No upselling on unwanted features. Good discount below MRSP. Great communication. Honest More

by MICHELLEROBERTS1968
Recommend Dealer
Yes
Employees Worked With
Shannon
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May 10, 2026

Honest and very competent Went out of their way explaining everything Complete customer satisfaction Award winning service More

by RICHARD.BONINO
Recommend Dealer
Yes
Employees Worked With
Cyrena and Andrew
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May 10, 2026

Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions. More

by MRSDIABETI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto Cedeno
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May 09, 2026

Very professional and courteous staff. I’ve always expericed an efficient, professional, and positive encounter. More

by MARIAN.MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ for this experience, as well as the loaner car agent - - sorry I didn’t get his name but he was a total pro.
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May 07, 2026

Shannon was great to work with. No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I hi More

by PERRYHARRIETT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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