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Capistrano Mazda - Service Center
San Juan Capistrano, CA
585 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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585 Reviews of Capistrano Mazda - Service Center
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August 12, 2025
Excellent communication. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. More
by laurie.jo.jensen
Verified Customer
August 10, 2025
The whole process was absolutely easy. From making the appointment to receiving my car. All the staff was friendly From making the appointment to receiving my car. All the staff was friendly More
by kari-ml1
August 04, 2025
Quick, easy purchase process. No sales pressure and sales person was courteous and knowledgeable. Test drive was scenic and fun. Purchase was completed in one afternoon. No sales pressure and sales person was courteous and knowledgeable. Test drive was scenic and fun. Purchase was completed in one afternoon. More
by DKSHIRACHI
Employees Worked With
August 03, 2025
The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More
by naomirbailey
August 01, 2025
All Staff/Employees n Sales managers are doing excellent job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. More
by ALEXRODOLFO25
August 01, 2025
The dealership doesn’t address any issues. Sales representatives stereotype the customers. Would not go back for service or sales. Sales representatives stereotype the customers. Would not go back for service or sales. More
by calid123
July 31, 2025
Treated like Family as soon as I Drove up for Service. Answered all my Questions . First Oil Change was Free! Loved It! Answered all my Questions . First Oil Change was Free! Loved It! More
by GAZOO1
July 31, 2025
the lady who helped me had attitude and was trying to charge me for a issue they made on my car charge me for a issue they made on my car More
by Billip
Employees Worked With
July 31, 2025
Prompt attention, excellent customer service. Knowledgeable staff. Video review is a nice touch. Respectful of my decision not to proceed with any add-ons at this time. Long time customer. Knowledgeable staff. Video review is a nice touch. Respectful of my decision not to proceed with any add-ons at this time. Long time customer. More
by sarah.ann.moore
Employees Worked With
Cyrena
