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Capistrano Mazda - Service Center
San Juan Capistrano, CA
558 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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558 Reviews of Capistrano Mazda - Service Center
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June 06, 2025
Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs very knowledgeable. Always going above and beuond to take care of my needs More
by CRAIGPURKIS
Verified Customer
June 06, 2025
It was good but there was some issues with the car itself. Higher than expected mileage, not ready to go due to some minor ding that needed to be repaired, car needed detailing, button on console was itself. Higher than expected mileage, not ready to go due to some minor ding that needed to be repaired, car needed detailing, button on console was sticky when pushed and a rubber seal along the driver's window needed to be reattached correctly. The dealer rectified most of these problems with little to no hassle. More
by jacknagata
Employees Worked With
Emman
June 06, 2025
My experience at Capistrano Mazda for my car’s first service was top notch! Cyrenai made my appointment when I called and greeted me when I arrived. I was provided with an Uber ride home and again when service was top notch! Cyrenai made my appointment when I called and greeted me when I arrived. I was provided with an Uber ride home and again when it was time to pick up my car. Per the service video , I knew exactly what to expect. The entire experience was quick, efficient and professional. Thank you Capo Mazda! More
by markel127
Employees Worked With
June 06, 2025
Great customer service and timely delivery service from the team.highly recommend it to anyone who is looking for a quality customer experience. the team.highly recommend it to anyone who is looking for a quality customer experience. More
by farshadnemati
Employees Worked With
A J nestor
May 29, 2025
They went out of their way to bring in the car my husband and I wanted. and I wanted. More
by BRYCE_EVANS
May 29, 2025
The sales folks were great. I think there was confusion about which cars were available to buy and when we rcvd the car, it was abit dirty. Also the mileage seemed abit high on I think there was confusion about which cars were available to buy and when we rcvd the car, it was abit dirty. Also the mileage seemed abit high on the odometer More
by jacknagata
May 29, 2025
I’ve been assisted by Cyrena for many years and have always been very happy with her politeness, attentiveness and professionalism whenever I come. I appreciate the skilled mechanics that take good care always been very happy with her politeness, attentiveness and professionalism whenever I come. I appreciate the skilled mechanics that take good care of my car as well. More
by deltaforceoo7
May 15, 2025
The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More
by jakegroeniger
