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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.7
600 Reviews

600 Reviews of Capistrano Mazda - Service Center

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September 20, 2025

Quick to check in, helpful in getting me the loaner vehicle and overall great customer service More

by Andi1988patino
Recommend Dealer
Yes
Employees Worked With
A.J Nestor
Sep 24, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 17, 2025

I took my car in for a routine service, which is under a maintenance contract. Everything seemed to go well I also had a recall to be applied. That was taken care of, and I was provided a loaner, which work More

by devanssjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 17, 2025

I have always been happy with my experience at Capistrano Mazda. I especially think Cyrena does a great job!! More

by LEECOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 16, 2025

This dealership is fantastic! ! Easy to get service appointments and does a great job!! All so nice as well. Thank you! More

by lanalab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 07, 2025

Outstanding service-Cyrenna is so top notch and committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. More

by s_oblea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 03, 2025

Very good experience overall. A.J. was great to deal with. They found and resolved the issue with our car. More

by Yogesh Mody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J. Nestor
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 31, 2025

Always great service. The staff amazing and truly puts customers at the top of their list. More

by NOLDORARCANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 31, 2025

Friendly service, good people, an overall welcome atmosphere, clarity about the job being done, good coffee. More

by Fredr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 30, 2025

Excellent Service Dept and Excellent Sales Dept. My service rep is Hugo and my sales rep is Marcin. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 30, 2025

Always kept updated as to status of car being serviced. Rental car really helped us out while car was in for repair. More

by MARIENCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo in service was our advisor
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

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