"Exceptional Customer Service & Buyer Experience! "
After a tiresome day dealing with many other dealerships, we ended the day on a high note thanks to Capistrano Mazda. The customer service was friendly, thorough, and overall exceptional! I would also like to add that the atmosphere, interior design, snacks & beverages added to the relaxing and luxurious buyer experience. We'd like to give a special thank you to Forouz. She was incredibly kind, personable, knowledgeable and extremely thorough from start to finish. Chris was also such a great pleasure to work with. Thank you Capistrano Mazda for making our first time buyer experience amazing!
Other Employees Tagged:
"Amazing experience from start to finish!"
- Rich and Jen
Shopping for a new car can be a stressful and frustrating experience but it certainly wasn't that at Capistrano Mazda. We worked with both Forouz and Whitney, and they were equally helpful and amazing. We knew we were in good hands from the start. They were both very knowledgeable and friendly. We immediately felt comfortable working with them and any anxiety we had about purchasing a new car had subsided. The overall experience at Capo Mazda was the best car buying experience we've ever had. Thanks to the whole Capo Mazda team but especially Forouz who went above and beyond to make us satisfied customers.
Other Employees Tagged:
"Farouz knocked it out of the park!"
Farouz was friendly, helpful, and diligent. She made the whole process seem easy. She explained the different options in depth. Her post-sale service was phenomenal. Always available, always willing to answer questions
"Great experience "
Forouz was knowledgable, kind and genuine. She took the time to get to know us and takes a real interest in her customers. The dealership is very clean and nice and the car selection was good, they had exactly the car I wanted.
"bought a CPO mazda 3"
i talked with Forouz and she was nice and answered all of my questions. If there was something she didn't know, she found out and called me at a later time.
I want to thank Ms. Mohisefat for such an painless and wonderful experience my family received. Even though I knew what I wanted to get she was able to help me into the vehicle quickly. We went for the test drive and then came back to fill out the rest of our paperwork. It only took us 2.5 hours for the entire process. Usually buying a car is a whole day process from test driving to finance. On top of that we won a 25 capo gift car. THANK YOU!
"Excellent and professional service"
Forouz at Capo Mazda helped me choose the right car for me, her service was excellent and she definitely walked me through the process very thoughroughly.
The team had lots of patience with me and answered all my questions, I will definitely come back here in the future for another purchase
"Purchase of CX-5"
We used Friends & Family, which helped on the overall pricing and financing, but we would tell anyone going there that even without F&F the deals they are offering are very good. Trade in value also was fair; matching up with Edmunds/CarMax. The sales folks, managers, finance and service are all nice, efficient and pleasant to work with. Pretty painless experience, which is quite a compliment. We used service already, to install a trailer hitch, and that went fine as well, including the loaner. Thanks and appreciation to Farouz, Moe, Fredy and Rene!!!
"Quick and easy buying experience"
I just purchased a used Mazda 3 for my son and had an excellent experience. Forouz was our sales associate and she was great. I came to the dealership to see a specific car that I had found listed on the internet, so I knew what I wanted. Forouz quickly located the car and opened it up for us. The price listed on the car (the same no-haggle price listed on the internet) was very fair. After a quick inspection and test drive, I wrapped up the paperwork with Forouz and the finance manager, Paul. Both were friendly and efficient. The whole process took just over an hour and I couldn't have been happier. I've bought many cars before, but I can honestly say this was the best car buying experience I have ever had. Thank you Forouz and Capo Mazda!
"The Most Genuine and Sincere Dealership Experience Ever!"
Forouz was the sales representative to help me lease my CX5 and she was all around Awesome! I went in a bit discouraged considering my situation but she helped me through it all. She did not pressure me at all like most dealership salesmen do. Her sensitivity and genuine car for my happiness was what left me not only impressed but gave me a bit of hope for mankind. I’ve had horrible situations with dealerships and not one of them was considering my best interest but only theirs. Forouz was the exact opposite! She wanted to help me, like sincerely help me. Hands down the best dealership energy I’ve ever experienced! Everyone their was REAL and cared for me. Thank you to the whole Capistrano Mazda Team!