Capistrano Mazda - Service Center

Friendly. Fast. Awesome. Always amazing experience at Mazda Capistrano. Took my CX 5 in for service. Quick and efficient service and got on my with my day way ahead of schedul Always amazing experience at Mazda Capistrano. Took my CX 5 in for service. Quick and efficient service and got on my with my day way ahead of schedule. New remodeled service center is great. Friendly service. In addition, car cleaned and smells like it just came off the lot. What more can you ask for? :) More

Service It was a very nice experience Very helpful and professional took care of my questions and needs in a timely manner. Will come back for service It was a very nice experience Very helpful and professional took care of my questions and needs in a timely manner. Will come back for service More

Friendly and efficient No fuss, quick and easy, no surprises. Exactly what you want when you drop off your car for service. It helps when it’s done with a pleasant smile, to No fuss, quick and easy, no surprises. Exactly what you want when you drop off your car for service. It helps when it’s done with a pleasant smile, too. More

Great Cyrena was very professional and pleasant to work with. She kept me informed as they worked on my car and provided a loaner vehicle during the service Cyrena was very professional and pleasant to work with. She kept me informed as they worked on my car and provided a loaner vehicle during the service. More

Great customer service! I bought my CX-5 In LA county and was looking for a Mazda dealer in south OC for my service and maintenance needs… I tried Irvine Mazda for a minor r I bought my CX-5 In LA county and was looking for a Mazda dealer in south OC for my service and maintenance needs… I tried Irvine Mazda for a minor repair and quite frankly was not thrilled with their customer service. When my car was due for its 5000 mile maintenance check I decided to try Capistrano Mazda, I could not have had a better experience! Cyrena checked me in and was friendly and welcoming, my appointment was at 10 o’clock and my car was taken right away and finished quickly ....from start to finish it was just a really great experience, One of the Mazda technicians even helped to sync my iPhone to the infotainment system, I’m sorry I don’t remember his name but he was awesome, thank you!!!. I will definitely be using Capistrano Mazda for all my future CX-5 service needs! More

Excellent service I have worked with Fredy for many years at two dealerships. I have always gotten excellent service, knowledgeable help, and a willingness to work to I have worked with Fredy for many years at two dealerships. I have always gotten excellent service, knowledgeable help, and a willingness to work to address my issues. I bought my last Mazda, in large part on Fedy's recommendation, and will probably buy my next car the same way. More

Apple Car Play The team at Capistrano Mazda was polite, professional and exceptionally helpful. Cyrena was on point from start to finish and even took the time to sh The team at Capistrano Mazda was polite, professional and exceptionally helpful. Cyrena was on point from start to finish and even took the time to show me the ins and outs of my new tech toy! More

Awesome service folks Alex and Fredy are tops. So easy to make appointment. Such friendly employees you have You should be very proud to have them both on your team!! Alex and Fredy are tops. So easy to make appointment. Such friendly employees you have You should be very proud to have them both on your team!! More

good service I was very satisfied with the service here. I would definitely recommend this mazda dealership to others. Cyrena was very friendly and knowledgeable. I was very satisfied with the service here. I would definitely recommend this mazda dealership to others. Cyrena was very friendly and knowledgeable. Thanks Cyrena More

Highest level of consistent customer! Mazda staff were exceptionally courteous when I came in for a scheduled oil change. However it was discovered that a fuel injection and spark plug Mazda staff were exceptionally courteous when I came in for a scheduled oil change. However it was discovered that a fuel injection and spark plug check were also needed. This pushed my bill into a much more expensive category but the gal who served me found a coupon which shaved off a few dollars which was greatly appreciated as was her gracious and helpful attitude. It took a good bit longer than anticipated but she did kindly offer me a loaner car but because of some mobility issues I had after surgery I declined to accept her offer. I stayed in the lovely lobby area and enjoyed participating in the great and well stocked selection of snacks, water, and hot beverages that you graciously provide your customers. Very much appreciated. Thankfully too the TV was off so I was able to make several important phone calls so the extra time needed to complete the service was put to good use. Fredy, my favorite Mazda staff member and Service Manager, was off yesterday which was initially a bit personally disappointing because I trust him implicitly. However, as is noted above, Cyrena, the gal who served me was excellent and did an outstanding job as well. Could I just also point out one small oversight that the person who changed the oil on both past services omitted to do? The little window sticker that lets you know when the next oil change is due was not added after the past two services It really helps me to have it otherwise I will be apt to forget to schedule it. I just pen in another 5000 miles to the old sticker but it looks rather tacky. In no way am I complaining and I do remain a very satisfied Maxida customer! More