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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.8
558 Reviews

558 Reviews of Capistrano Mazda - Service Center

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March 25, 2019

The most pleasant experience I can recall in a service dept. SERVICE Dept staff was helpful, quick and friendly. Unusual compared to my years of taking cars in for necessary but often annoying maintenance and re More

by e.rugg@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Garza, Alex Hernandez
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 22, 2019

Freddy is the best! Very honest and polite. Great feeling of achievement being able to leave the dealership not feeling taken advantage of. Will return to have my car ser More

by SOLAMENDI949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 22, 2019

Everyone’s Friendly Didn’t realize there was a sound when the driver’s door open wide and was informed that would be taken care of. Only waited an hour to have work don More

by JOVIMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 20, 2019

"Capo Mazda. The friendly, honest, reliable service center." Bought a brand new Mazda 6 that had a few cosmetic issues in the beginning where I had to return a few times to have corrections made. Freddy Campos a More

by ericsvu8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos, AJ Jamshidi, Jerry Aydemir
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 18, 2019

They always leave me driving off happy! I've always had great experiences with the service team at Capo Mazda. I followed Fredy and Hector from their previous employer and they never disappo More

by KMEnriquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ulrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 18, 2019

Excellent Service The staff are super friendly. Facility is really clean and relaxing, if you have to wait for vechile. I’ve gone to other Mazda location and hands down More

by KIMBERLY.KOONTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was both a woman and man who helped us as well. Not sure of their names. But, they all knew what was being serviced on our suv. Great internal communications., Alex Hernandez
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 18, 2019

oil change and tire rotation excellet I bought a certified pre-owned car from Capo Mazda, so I went back after 4 months for the 5,000 mile service. They were pleasant to work with and did More

by rbetts2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 15, 2019

Great as always! Everything was easy - in and out in a flash. Fredy helpful as always. The only thing missing is a place to put my feet up.:] More

by SMARTINUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Fredy took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 14, 2019

So friendly Walked in to get my car serviced and everyone was super helpful, Cyrena was extremely friendly and made sure that all of my questions were answered an More

by Stroh_Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that Cyrena took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

March 13, 2019

they were excellent!!! The dealer did everything as promised .and more./ We really appreciate the RED Carpet Service and care. I go the car in quick, was on my way with a r More

by tGYEPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

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