Capistrano Mazda - Service Center
San Juan Capistrano, CA

548 Reviews of Capistrano Mazda - Service Center
Brake booster issue resolved Mercedes-caliber customer service at Mazda! The service department went above and beyond to get issue fixed and a timely, convenient, affordable and Mercedes-caliber customer service at Mazda! The service department went above and beyond to get issue fixed and a timely, convenient, affordable and friendly manner. More
Always Satisfied This dealer always aims to please. They listen and provide a client first approach. From the sales process to they really care after you bought the This dealer always aims to please. They listen and provide a client first approach. From the sales process to they really care after you bought the car as well. More
Perfect The service manager & the support staff were incredible. I took my car in @ 7:30 got a car to drive & they called at 11 everything was ? The service manager & the support staff were incredible. I took my car in @ 7:30 got a car to drive & they called at 11 everything was ? More
Seemless Service From the moment I pulled up to get my oil change to the minute my car was ready, went seemlessly, friendly, pleasant! And the coffee was great!😊 From the moment I pulled up to get my oil change to the minute my car was ready, went seemlessly, friendly, pleasant! And the coffee was great!😊 More
Truly outstanding. They care about the customer Alex really cares. She doesn’t want you to wait to long and makes sure your car is taken care of quickly and correctly. I will always go to San Juan M Alex really cares. She doesn’t want you to wait to long and makes sure your car is taken care of quickly and correctly. I will always go to San Juan Mazda for my card. More
Awesome Service Fast and Complete service. The staff are very friendly and accomodating. The waiting area is spacious and clean, there are lots of complimentary snac Fast and Complete service. The staff are very friendly and accomodating. The waiting area is spacious and clean, there are lots of complimentary snacks and drinks. More
Fast, no hassle, no upsell! I used to stress about taking my car in for service, until I started going to Capo Mazda. The team is super friendly and helpful, and genuinely want t I used to stress about taking my car in for service, until I started going to Capo Mazda. The team is super friendly and helpful, and genuinely want their customers to have a good experience. They are extremely accommodating by providing loaner vehicles- I’m able to drop my car off in the morning and able to pick up in the evening without any interruption to my work day! Having a car with over 100k miles, I’m expecting a very large service bill, but I’ve found that the Capo mazda team never tries to upsell me on services that aren’t absolutely necessary. The service process with this team could not be any more seamless and stress free. If there was an Oscar award for car service centers, they would win! More
Very helpful. The staff that i have dealt with has always been helpful and courteous and have often gone out of their way to deal with issues. The staff that i have dealt with has always been helpful and courteous and have often gone out of their way to deal with issues. More
Best Customer Service Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly hel Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly helpful and great at communicating. Will definitely make this my home service department. More
So friendly and made my service visit enjoyable I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. I dropped off my car an hour later than I had scheduled and was taken care of immediately. I only had to wait a little over an hour. More