Paul Clark

I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a bett Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, the finance department worked with my credit union and was able to get me a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and the finance team for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car! More

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It’s always an enjoyable and seamless transaction with Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is ama Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is amazing! More

by AMGARCIAIV Verified Customer Verified Customer

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Great experience as always. Forouz is beyond great and helpful and made the experience fast, easy and great Forouz is beyond great and helpful and made the experience fast, easy and great More

by JEN0630 Verified Customer Verified Customer

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Marcin was absolutely incredible! He made everything so quick and easy, and was so kind! He answered all our questions and helped us get the best deal possible! He made everything so quick and easy, and was so kind! He answered all our questions and helped us get the best deal possible! More

by TEHYADAWN1472 Verified Customer Verified Customer

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Shannon was great to work with. No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I hi No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I highly recommend Capo Mazda. More

by PERRYHARRIETT1 Verified Customer Verified Customer

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We have been buying and servicing our cars from the Capo Family of Dealerships for over 15 years. They are the Absolute Best! Friendly, courteous and always attentive. Thank you Capo! Family of Dealerships for over 15 years. They are the Absolute Best! Friendly, courteous and always attentive. Thank you Capo! More

by MSFRATTA Verified Customer Verified Customer

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I can’t say enough off how great Otto was in helping me with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Maz with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Mazda CX50 and would recommend Otto at Capistrano Mazda o everyone .Thank you. . More

by MARK@OCPOOLS911.COM Verified Customer Verified Customer

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Easy purchase, very nice people and accommodating. Car was a nice deal and in fine condition. Car was a nice deal and in fine condition. More

by JUSTINDO Verified Customer Verified Customer

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The service was amazing. They listened to our needs and showed us several options to suit our needs. We couldn’t be happier! They listened to our needs and showed us several options to suit our needs. We couldn’t be happier! More

by Jgollaher Verified Customer Verified Customer

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I didn’t appreciate the attitude of the finance manager when pressured to buy an upgrade. I expressed “No” several times that I was NOT interested. when pressured to buy an upgrade. I expressed “No” several times that I was NOT interested. More

by PAINTERC Verified Customer Verified Customer

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