Capistrano Mazda - Service Center
San Juan Capistrano, CA

548 Reviews of Capistrano Mazda - Service Center
Like the new software video watching mechanic inspect the car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. More
Another excellent experience - prompt service, courteous, and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch More
I bought my CX3 from Capo (2nd one from them) even though I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and profess I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and professional, many of the ones who were there when I bought my first CX3 5 years ago are still there, that says a lot about how a dealership is run. I always wait for my car and they get me in and out quickly. As long as I live in SoCal, I'll be a Capo Mazda customer. More
My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More
Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised. to work with. They kept me up to date about the status of my car. It was ready when promised. More
Cyrena Moreno was very helpful during my first service. She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken care of! More
Alex in service was great and my car was ready before it was promised! I really like that I’m able to communicate with them on progress via text, very convenient. was promised! I really like that I’m able to communicate with them on progress via text, very convenient. More
Quick and easy drop off and pick up of my vehicle. Cyrena communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield f communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield from a road hazard, I have only had to bring the car in for the recommended scheduled maintenance and they still treat you like a valued customer every time you visit. More
Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed. More
From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!! More