Capistrano Mazda - Service Center

Charging for things that should be under warrnty Have had to have the brakes replaced 3 times since buying car and it only has 35000 miles. There appears to be a serious design flaw in the braking s Have had to have the brakes replaced 3 times since buying car and it only has 35000 miles. There appears to be a serious design flaw in the braking system. More

easy breezy Thank you to Fredy in the Service Department for making it all so simple. He is courteous and quick and ready when he sees us. Only thing I wish the Thank you to Fredy in the Service Department for making it all so simple. He is courteous and quick and ready when he sees us. Only thing I wish the service department can do is reserve loaner cars within the hour of service arrival or time promised to bring car in for maintenance. Especially since I cannot arrive at the service to leave my car overnight until 5pm. Overall the experience is great. New center is beautiful too! More

Friendly and helpful I needed my heater and drivers seat fixed on my pre owned certified car. I was given a nice loaner car while my car was being fixed and it was covered I needed my heater and drivers seat fixed on my pre owned certified car. I was given a nice loaner car while my car was being fixed and it was covered under my warranty. I was kept up to date on when my car would be completed. More

Routine maintenance Service at Capistrano Mazda is awesome. Everyone is so friendly. The new facility is very nice. Most importantly I have never had any issues with t Service at Capistrano Mazda is awesome. Everyone is so friendly. The new facility is very nice. Most importantly I have never had any issues with the work done on my cars (we have 2 Mazdas). Repairs are explained in terms I can understand. I have never felt like I paid for unnecessary repairs or over-paid. I will continue to buy Mazdas because I really like them but mostly because I found a servicing team that I can trust! You guys are the best. More

Exceptional Service with a Smile The service team at Capistrano Mazda is really great!!! Fredy Campos is top notch. Always goes out of his way to make the experience painless, fun an The service team at Capistrano Mazda is really great!!! Fredy Campos is top notch. Always goes out of his way to make the experience painless, fun and exceptional. It feels like family when I am there. Everyone always remembers my name. It's like Cheers for cars!! I feel so much to have Fredy watching over my car!!! I know everything is done right and I don't have to worry when I drive away!!! More

Great sales, great service center to Bought my CX5 at Capistrano Mazda and rated the sales experience 5 stars. My same experience with service. I had a couple after purchase items to ta Bought my CX5 at Capistrano Mazda and rated the sales experience 5 stars. My same experience with service. I had a couple after purchase items to take care of...easy to arrange service, excellent loaner car made available, and service was completed as promised, when promised. More

Excellent Service!! Everyone was very friendly and helpful. Whitney Bowens was awesome and was very patient with us. She helped me find the perfect car for me and was ver Everyone was very friendly and helpful. Whitney Bowens was awesome and was very patient with us. She helped me find the perfect car for me and was very helpful in guiding me to make my decision! More

service is great! I had a coolant leak and called the dealer. They got me right in, gave me an assessment of work needing to be done. New radiator was ordered and inst I had a coolant leak and called the dealer. They got me right in, gave me an assessment of work needing to be done. New radiator was ordered and installed within four days! They gave me a loaner CX-5 during the four days. They are very service oriented and professional! Nice showroom too with comfort for the waiting room guests. More

Better than awesome Honestly wouldn’t go to any other Mazda dealer. Capistrano Mazda and Cyrena from start to finish were amazing and to even top it off they let me have Honestly wouldn’t go to any other Mazda dealer. Capistrano Mazda and Cyrena from start to finish were amazing and to even top it off they let me have a brand new Mazda 6 turbo to drive while my Mazda 6 was in for repairs! Would highly recommend this dealer to anyone More

Great service experience I was greeted as soon as I entered the door. I choose to wait for my car which only took about 45 minutes & was provided with an update about halfway I was greeted as soon as I entered the door. I choose to wait for my car which only took about 45 minutes & was provided with an update about halfway through. Great job Freddy! More