Capistrano Valley Toyota
San Juan Capistrano, CA
Filter Reviews by Keyword
By Type
Showing 757 reviews
Experience rating based on scheduled maintenance car service appt. Convenient location from 5 fwy exit and newly renovated dealership has comfortable customer service waiting area and amenities. Service service appt. Convenient location from 5 fwy exit and newly renovated dealership has comfortable customer service waiting area and amenities. Service manager, Zander E. was super friendly, thoroughly answered all my questions, and transparent on what to expect. Received timely service and follow through. More
We wanted a specific Toyota, and employee Bryan kept us informed about the arrival date. As soon as the car arrived, Bryan immediately set up an appointment, and we bought the car! It was an easy and pleas informed about the arrival date. As soon as the car arrived, Bryan immediately set up an appointment, and we bought the car! It was an easy and pleasant experience, and Bryan was fabulous to work with. He answered all our questions, kept in touch promptly via phone, and worked around our schedules. He deserves high marks! More
I was very pleased with the Service Adviser Angel Pena who assisted me with my first service on my 2025 Toyota Corolla. He was polite and professional and answered all my questions. Thank you for making t who assisted me with my first service on my 2025 Toyota Corolla. He was polite and professional and answered all my questions. Thank you for making this experience so easy and quick. More
I brought my vehicle in for an oil change, I washed it just before droping it off. When I got it back it was pretty dirty, dusty, bird poopy, and dried water spots....I guess I'm happy they did the oil ch just before droping it off. When I got it back it was pretty dirty, dusty, bird poopy, and dried water spots....I guess I'm happy they did the oil change. I thought most dealerships wash cars when they service them. Maybe they didn't do it for me because it's included in my monthly payments or warranty. More


