Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
685 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

Directions

By Type

Showing 685 reviews

May 31, 2025

The sales and finance personnel were outstanding. They made the process very pleasant and seamless. More

by chrisgreinke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Hall and Said, Robin Moses
Report | Print
May 24, 2025

Once again Austin hits it out of the park! Truly a seamless experience that was wrapped up in a matter of minutes rather than hours. I have bought cars from Austin before so I expected nothing More

by J Carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Moses, Austin Luciano
Report | Print
May 27, 2025 -

Capistrano Valley Toyota responded

J Carroll, we’re thrilled to hear about your seamless experience with Austin and Robin! Our team strives for efficiency and professionalism, and it’s great to know we met your expectations. Thank you for your continued trust in us! We appreciate your shout-out and look forward to serving you again. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 24, 2025

Fast service call. In and out in under an hour. Place is immaculate and the staff are very friendly More

by scottweekley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Report | Print
May 27, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Scott! We're thrilled to hear you had such a great experience with our fast service and friendly team. We take pride in maintaining a clean environment, and your feedback means a lot to us! Looking forward to serving you again soon. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 22, 2025

Great service and love new customer waiting room. Angel (customer service representative) was pleasant and kept me informed of my vehicles service. Appreciated that service time was took about an hou More

by Steve F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
May 23, 2025 -

Capistrano Valley Toyota responded

Steve, thanks for your fantastic feedback! We're thrilled to hear you enjoyed our new customer waiting room and that Angel provided excellent service. Keeping you informed is our priority, and it's great to know we delivered. We look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 21, 2025

Jesse was nice & helpful but I was confused about Total Care package. And price has gone up! More

by evmiravite
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
May 22, 2025 -

Capistrano Valley Toyota responded

We're happy to see that Jesse was accommodating. Should you have any questions about the Total Care Package and its coverage, please contact me. I am here to help. Regards, Josh Reece Service Director jreece@capovalleytoyota.com

May 17, 2025

Gus was great and very helpful I will definitely be back for my next service More

by sacha40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Paul Bojescu
Report | Print
May 19, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear Gus provided such great service. We look forward to welcoming you back for your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 14, 2025

It was easy and quick. very professional and courteous and excellent workmanship. Come and enjoy their new waiting area. More

by don18176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Report | Print
May 15, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Don! We’re thrilled to hear you had a positive experience and enjoyed our new waiting area. Your feedback means a lot to us, and we look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 14, 2025

Easy to get an appointment; customer service representatives at the check/in service desk were prompt and informative More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Richard Gowdy, Jacqueline Arellano
Report | Print
May 15, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you found scheduling easy and our team helpful. Your experience is our priority, and we appreciate you taking the time to share it. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 11, 2025

The service advisor Eddie was very good, he greeted me quickly and started my service. He kept me appraised of the progress as I waited and his estimated service time was right on. More

by d39sam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
May 12, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie provided excellent service and kept you informed throughout your visit. Our team strives to deliver a seamless experience, and it’s great to know we hit the mark with you! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 10, 2025

Helpful and friendly fast process found me what I was looking for with no hassle. More

by mcreynolds_erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
Report | Print
May 12, 2025 -

Capistrano Valley Toyota responded

Thanks for the awesome feedback, Erin! We're thrilled to hear you had a smooth experience and found what you needed quickly. Our team always aims to provide helpful and friendly service. Looking forward to assisting you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

1
2
...
69