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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
767 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 767 reviews

December 03, 2025

I had a wonderful experience working with Bradley. He was very helpful. I would recommend him to everyone! He is patient, very knowledgeable, respectful, and very friendly and nice. He has always enco More

by leticiacheek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley , Jason Thomas
Dec 04, 2025 -

Capistrano Valley Toyota responded

Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Bradley. His dedication to providing top-notch service truly stands out. We appreciate your recommendation and look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 26, 2025

Excellent customer service and great communication while getting my vehicle serviced. It was easy to schedule an appointment and comfortable in the waiting area. More

by yorksavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Esterley
Dec 01, 2025 -

Capistrano Valley Toyota responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our customer service and enjoyed the waiting area. We strive to make the service process as smooth as possible for our customers. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 25, 2025

The staff are very nice, understanding, and helpful. Very happy with their service. Thank you. More

by Parisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Luciano, Andre Bautista
Nov 26, 2025 -

Capistrano Valley Toyota responded

Thank you, Parisa! We’re thrilled to hear you had a positive experience with our staff. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 24, 2025

Amir and Fred were great. No nonsense and no games. Made buying a car smooth and enjoyable. Would buy from them again. More

by szaher
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir, 5/5 stars, Fred Sveda
Nov 25, 2025 -

Capistrano Valley Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that Amir and Fred made your car-buying experience smooth and enjoyable. We appreciate your support and look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 24, 2025

Painless and professional. In and out with a new vehicle in 1:45 minutes thanks More

by wsyoung2132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani
Nov 25, 2025 -

Capistrano Valley Toyota responded

Thank you for the fantastic review! We're thrilled to hear that your experience was smooth and efficient. Enjoy your new vehicle, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 24, 2025

Easy to schedule service and done within time range they predicted. Definitely made it easy to plan my day. More

by richsmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 25, 2025 -

Capistrano Valley Toyota responded

Thank you for your fantastic review, Rich! We're thrilled to hear that our scheduling and service times made your day easier. Your satisfaction is our priority, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 18, 2025

This dealership is wonderful! My experiences continue to be over the top perfection. From beginning to finish, I was taken care of beautifully. Thank you! More

by wshpoetry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Nov 19, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your fantastic experience! Providing exceptional service is our priority, and it’s great to know we met your expectations. Thank you for your kind words and support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

Is smaller local dealership that provides a warmer and more comfortable experience than a larger location. We previously purchased two vehicles from them and were extremely pleased by the experience. I li More

by artalwar2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Jason Thomas, Hans Ham
Nov 17, 2025 -

Capistrano Valley Toyota responded

We appreciate both your business and your feedback. This is definitely something we will be sure to address and work on, as we want all car-buying experiences to be seamless, whether it's in person or remote. We hope that your new vehicle is treating you well and please don't hesitate to reach out should you need any assistance with anything. Thank you. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

Service rep Richard was great. Service was quick and convenient. The cost was excessive. 217.00 dollars for an oil change and tire rotation is excessive. That's every 5000 mile More

by cymru45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 17, 2025 -

Capistrano Valley Toyota responded

We're happy to see that you were satisfied with the service that you received. We do appreciate your feedback about our service pricing. While our prices are competitive for the area, we certainly take feedback like this seriously and will be sure to review our pricing. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 15, 2025

We appreciate the kind, personable people who work at Capistrano Valley Toyota. The Service reps are friendly, helpful & professional. We highly recommend this dealership & service department. More

by lltysdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
Nov 17, 2025 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience enjoyable. Your recommendation means a lot to us, and we look forward to continuing to provide friendly and professional service. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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