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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
833 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 833 reviews

June 04, 2026

Great service by Jesse Excellent communication and very courteous Had a very pleasant experience Thank you Jesse More

by john.daniel.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
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Jun 05, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your positive experience! It's wonderful to hear that Jesse provided such exceptional service and communication. We strive to create pleasant interactions, and your feedback truly brightens our day. We’ll be sure to pass along your kind words to Jesse! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

I haven't done anything except for oil changes at this facility but this is my go-to spot. Customer service is amazing. More

by boltzupperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
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Jun 05, 2026 -

Capistrano Valley Toyota responded

It's fantastic to hear that you consistently enjoy our customer service during your visits. We're here to ensure every experience is a positive one, even for those quick oil changes. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

Scott in the service department is the best. He's honest, explains everything, and friendly. I trust him completely. More

by aronsonrm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Monge
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Jun 05, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience with Scott! It's fantastic to hear how his honesty and friendly nature made an impact on your service visit. Trust is everything, and we're glad you found that with him. We appreciate your kind words and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 04, 2026

Rae really helped me purchase my dream car. She kept me updated about when it was going to arrive and let me know when it got there. She made car buying easy and stress free. More

by mwaugh23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae Galuska 5 stars, Robin Moses
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Jun 04, 2026 -

Capistrano Valley Toyota responded

We are so happy to hear that Rae went above and beyond to ensure you got behind the wheel of your dream car! Thank you for choosing Capistrano Valley Toyota and welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 03, 2026

The sales team was amazing, thanks especially to Cameron and Patrick for all the time they spent with us. Austin in Finance took his time and explained everything and answered our questions! We highly recom More

by keithmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin in Finance, Patrick Chiraulo
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Jun 04, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your 5-star experience, Keithmo! It's fantastic to hear that Cameron, Patrick, and Austin provided you with such attentive service. Your recommendation means the world to us, and we appreciate you spreading the word to friends and family. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 31, 2026

Jesse the service agent is awesome he has always provided excellent customer service Very much appreciate him More

by phodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Jun 01, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Jesse has consistently delivered excellent service. His dedication truly makes a difference, and we appreciate your recognizing his efforts. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 29, 2026

Very thorough! Gave detailed explanation of repair needed. Communication with Drop off and pick up for shuttle could be improved. More

by razo.michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Jun 01, 2026 -

Capistrano Valley Toyota responded

Michele, We appreciate both your business and your feedback. We're glad that you received quality service here and we appreciate the heads up regarding the shuttle communication. We will be sure to address this with our staff, and we look forward to seeing you here at your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 23, 2026

Eddie, Service Advisor was great. Got to meet Gina the GM and I'm impressed. More

by DMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer
Report | Print
May 26, 2026 -

Capistrano Valley Toyota responded

We are thrilled to hear that Eddie and Gina made such a positive impression during your visit. We strive for service excellence, and it's feedback like yours that keeps us motivated. We appreciate your support and look forward to welcoming you back! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 18, 2026

Jesse was super helpful. He was efficient from the beginning and kept me updated throughout the whole process. More

by Jrlbe1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
May 18, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your stellar rating! We are thrilled to hear that Jesse ensured you left a happy customer. We look forward to ensuring another stellar visit in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 17, 2026

Bradley is an excellent sales representative. However, I can’t say the same about the Finance Manager, Saif. When I declined the additional services he was trying to sell during the finalization More

by Toyoca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
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May 18, 2026 -

Capistrano Valley Toyota responded

Toyoca, We’re glad to hear about your positive experience with Bradley. We take your concerns seriously and will address them with our team to ensure every customer feels valued. Your input helps us grow and improve. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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