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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
846 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 846 reviews

July 03, 2026

Very easy to deal with. Sales was no pressure, very cooperative, same with the closer. More

by drnospame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elson Quezada, Jason Thomas
Jul 07, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! It’s great to hear that you found our sales process easy and pressure-free. We strive to create a cooperative environment for all our customers, and your feedback truly highlights our team's efforts. Enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 02, 2026

We were 500 miles from home and this place helped us get a unique part on a weekend so we could get back home on time. Zander was the best! More

by shellakraja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander
Jul 07, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience! We're so glad to hear that you found the unique part you needed, especially on a weekend. It’s wonderful to know Zander made a positive impact during your visit. Safe travels back home, and we hope to assist you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 01, 2026

Great to have my first service appointment with Capistrano Valley Toyota on my RAV4 Hybrid AWD. Issues were diagnosed and resolved and everything was covered under my vehicle service agreement. More

by Jason V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Monge, Robert Melendez
Jul 02, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience, Jason! It's wonderful to hear that your first service appointment went smoothly and that we could address your RAV4 Hybrid's needs effectively. We're committed to providing top-notch service, and it's great to know you felt taken care of. See you next time! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 27, 2026

5 Stars — Transparency and Ease of Doing Business Done Right I recently purchased a Land Cruiser from Capistrano Valley Toyota and had an exceptional experience thanks to Bryan Castanares. From day on More

by renatorosales
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Castares
Jun 29, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your fantastic experience, Renatorosales! We're delighted to hear that Bryan provided such transparent and efficient service. Your satisfaction means the world to us, and we’re glad you felt respected throughout the process. We look forward to seeing you for your next vehicle or service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 27, 2026

Auto detailing after new car purchase takes way too long, horrible…sales were the beat! More

by kwnogolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norton
Jun 29, 2026 -

Capistrano Valley Toyota responded

While happy to see that you had a top-notch sales experience, we're disappointed to see that the detailing portion of the process took longer than expected. Your time is valuable and we want everything to be as seamless as possible. We appreciate your feedback and will be working to streamline this process moving forward. We hope that you're enjoying your new Toyota thus far and we hope to see you here at your first service visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 26, 2026

I selected Capistrano Valley Toyota when Scott Monge moved from South County Lexus. Scott is a very honest, reliable service advisor who keeps our 3 Lexus family in top performance and safety. I was ve More

by shoot4pin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Monge
Jun 29, 2026 -

Capistrano Valley Toyota responded

Thank you for choosing us and for your kind words about Scott! It’s great to hear that you’re pleased with our service department’s quality and efficiency. Your trust in us to care for your Lexus family means a lot. We look forward to serving you in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 26, 2026

Sammy Aghmaghani is the man. Angel Pena in service recommended working with Sammy. the whole team took great care of me. More

by garrett.tait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Sammy Aghmaghani
Jun 29, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience, Garrett! It’s wonderful to hear that Sammy and Angel provided such excellent service. We’re proud of our team and their commitment to taking care of our customers. Your kind words mean a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 24, 2026

Routine service plus part replacement of two items mentioned would need replacing soon, at previous service. One additional part needed servicing upon inspection, that our service advisor brought to o More

by Kani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Jun 25, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience, Kani! It’s great to hear that our team kept you informed and provided timely service. We appreciate your trust in us for your vehicle's care and look forward to continuing to serve you with the same level of dedication in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 22, 2026

Worked with Zander during this visit to Capo Valley Toyota. He was great to work with and got everything I needed done with no issue. Will be back in the future for any service needs. More

by Zayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Esterley
Jun 23, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your experience, Zayne! We're delighted to hear that Zander provided you with excellent service and made everything seamless for you. Your loyalty means a lot, and we look forward to welcoming you back for any future service needs! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 19, 2026

the only reason i come to this Toyota service center is because of the most excellent care and attention by Gustavo Rich. he should be made Vice President of the service department. on Tuesday i told hi More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich
Jun 23, 2026 -

Capistrano Valley Toyota responded

Thank you for your wonderful feedback! It’s fantastic to hear about the exceptional care you receive from Gustavo. Building trust is so important, and we’re glad you’ve found a reliable partner in him for your car’s needs. Your loyalty truly means the world to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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