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Capital Chevrolet GMC of Lexington
Lexington, NC
400 Reviews
Welcome to Capital Chevrolet Buick GMC, where our highly qualified and professional team takes every opportunity to assist our shoppers. Based on commitment and excellent customer service, we are dedicated to making your car shopping experience comfortable and enjoyable. Capital Chevrolet Buick GMC of Lexington is a world-class GM dealer in North Carolina that meets your every requirement.
Each and every staff member that you meet at our dealership delivers exemplary customer service. From helping customers find the Chevrolet Buick GMC car, truck, or SUV model that works well with your budget, to discovering a tailored finance solution that can get you in your dream car without a hassle, we want to make your time with us superior from start to finish.
And even after you get your vehicle, the staff at our Service Department and Parts Department will make sure that your ownership experience is outstanding. From the trained technicians at our Service Department who will offer sound advice on services for your Chevrolet Buick GMC to the knowledgeable professionals at our Parts Department who can find genuine Chevrolet Buick GMC parts near Lexington, we look forward to assisting you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 400 reviews
Verified Customer
Helpful June 07, 2024
Good customer service at this dealership. Great and fast service. Toni is very caring and nice. Great and fast service. Toni is very caring and nice. More
by Valerie
Employees Worked With
June 06, 2024
Service Department was not helpful in getting my car repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us repaired right the first time and then after getting me to have $3200 worth of repair we continued having the same problems to have them again ask us to spend another $3900 for repairs. After voicing my frustration over them not getting it fixed the first time I was basically told they would not fix it either. If I had known the car would need $7800 worth of repair which is way more than the car was worth up front I would not have had any repairs made. Very unprofessional Service Manager that kept cutting me off and didn’t want to listen to my concerns, but rather tell me why they were incompetent. I will never consider buying or having a car repaired at this dealership. More
by SCOTTMUSGRAVE
Employees Worked With
Ted Leonard
June 03, 2024
I have to say anytime I need a vehicle I can go to my salesman Shannon and get the service and product that I truly want. Shannon is always there if I have a question regarding anything! He’s not just a salesman Shannon and get the service and product that I truly want. Shannon is always there if I have a question regarding anything! He’s not just a salesman but a friend, he gave me his personal number and told me to call anytime! I won’t deal with anyone other than him. Thanks Shannon your a great guy and a great asset to the team! More
by TRUCK_DRIVING_MOFO
May 31, 2024
I would not recommend buying anything from this place! ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is ev ! Very poor communication, problems with a truck I just bought a week ago!! Now I am trying to get these problems resolved and the communication is even more terrible! Then I get a call saying it’s going to call over $13,000 to fix the truck after they just sold it to me. This is a terrible dealership and I would not recommend it to anyone and I will be contacting the better business bureau, and I will also be contacting a new outlet to let them know how I was done! More
by spencer kindley
Employees Worked With
May 29, 2024
Very thorough and polite, quick service. Surprised at the cost of an oil change these days. Surprised at the cost of an oil change these days. More
by harley060
Employees Worked With
May 29, 2024
This dealership is far better than the last now they take the time to find out just what the problem really is before they give you the bill so you know what you up against. the time to find out just what the problem really is before they give you the bill so you know what you up against. More
by chunkd219
Employees Worked With
May 28, 2024
Overcharged for using a 3rd party repair service company got penalized for using Capitol GMC got penalized for using Capitol GMC More
by carpenterpb
