Capital Chevrolet

Capital Chevrolet Last Wednesday night, my brand new Tahoe purchased at the end of July 2022 suffered an electrical malfunction resulting in the car dying (while the radio, on full-blast with no way to Tahoe purchased at the end of July 2022 suffered an electrical malfunction resulting in the car dying (while the radio, on full-blast with no way to control the volume, the speedometer panel going blank, as well as many other electrical outages) in a major intersection, where I was certain I and my little boy were going to die that evening-as the train roared by, cars beeped, people screamed obscenities, and I was unable to move my new car. In the 9 days since you have had my vehicle night, the following has occurred : 1. The service side of the dealership does not return calls, will not keep me informed of the repairs night being made, and has refused to give me a list of all repair needs of the car. 2. Capital Chevrolet will not provide a loaner vehicle or pay for a rental. They have my money, I have no transportation for I and my four children. 3. I asked for you @capitalchevrolet to take the car back because as of now, this car is not safe for myself or my children. Capital Chevrolet will not pay fair market value for the car that they sold to me. 4. My child has had nightmares and has struggled to sleep since this very traumatizing event. He has been seen twice by the pediatrician because of this event. 5. Multiple calls to the GM Casey Best and Service Director @troy taylor continue to be ignored with no response. As dealership of the year, your customer service should be above average. It has been atrocious. In good faith, I purchased a brand new vehicle from you. At this time, I have no car, no updates on when I might get my car back, no realistic idea as to how I can get a new but working car, or how you can make this right. #dobetter #customerservice #customerfeedback #customerfeedback Chevrolet More

I just want to say Marvin went over and beyond for me to ride away in my new 2023 Tahoe Z71. Y’all are blessed to have a salesperson such as Marvin to work with. Im 1000% satisfied and it’s all because of h ride away in my new 2023 Tahoe Z71. Y’all are blessed to have a salesperson such as Marvin to work with. Im 1000% satisfied and it’s all because of him. Thank you again More

My 2016 Corvette Zo6 ground effects were damaged during install service manager refused to repair damage, will go to BOYDs in the future. install service manager refused to repair damage, will go to BOYDs in the future. More

Bought a car jan. 19.22, 7mths later the flywheel and starter are bad. W/32,000 miles at purchase. I should have figured something was up when the trunk wouldn't open w 19.22, 7mths later the flywheel and starter are bad. W/32,000 miles at purchase. I should have figured something was up when the trunk wouldn't open when they hit the trunk release button. Well that's a whelp for me. Don't plan on returning. I even tried calling the salesman, the finance manager and the manager. I could get a hold of a single person. Now I see why. More

Great sales man - Hoot Gibson! Excellent experience and I’m glad I used them to purchase my newest Tahoe Excellent experience and I’m glad I used them to purchase my newest Tahoe More

The is the best car dealership in the world I Love this place,Jimmy Gibson is the best my whole experience was so easy and everyone was so kind I just can’t thank them enough .keep doing what you do .Bless place,Jimmy Gibson is the best my whole experience was so easy and everyone was so kind I just can’t thank them enough .keep doing what you do .Blessing on top of blessing I wish upon you Mr. Gibson and thanks for putting my mind ease And I can’t forget about Mr Wille Perry such a wonderful personality and made things so easy Blessing to you.Thank you Capital Chevrolet Wake Forest ♥️ More

We were working on a lease, they pulled my credit, received more than 3 calls from sellers and 2 calls form managers to negotiate the price of the car. When everything was ready, I get a call saying t received more than 3 calls from sellers and 2 calls form managers to negotiate the price of the car. When everything was ready, I get a call saying that they just sold the car even though my credit was pulled and that they couldn’t do anything further. The solution they gave was to wait 2 months, get the credit pulled again and see if something similar comes out. Don’t do business with them, not professional at all. More

I’ve never had a negative experience with Capital Chevrolet! Jeff Sladek is our guy! We’ve now gotten 4 vehicles from him and never had any issues! The customer service is outstanding, we got amazing Chevrolet! Jeff Sladek is our guy! We’ve now gotten 4 vehicles from him and never had any issues! The customer service is outstanding, we got amazing trade in value for our cars, and always leave happier than when we got there! I’m very indecisive and it’s never an issue! I highly recommend sticking with Jeff and Capital Chevy!!! When the time comes, we will be back again!!! More

We went to the car lot to simply look at trucks, but we left with a new one! We found the employees at Capital Chevrolet to be both professional and polite. Our salesperson went above and beyond in locatin left with a new one! We found the employees at Capital Chevrolet to be both professional and polite. Our salesperson went above and beyond in locating trucks for us on the lot. Communication from the sales manager and finance person was clear and to the point. Each of our questions were addressed to our satisfaction. There was no pressure during the entire process, and we did not feel rushed at all. We are completely satisfied with our truck purchase and would definitely visit Capital Chevrolet when looking for our next vehicle. More

Our sales person “Key” was excellent. She was patient, listened, guided us to making a correct decision for our current needs. The personal at the dealership were all friendly and willing She was patient, listened, guided us to making a correct decision for our current needs. The personal at the dealership were all friendly and willing to assist to make our time comfortable. There was never a time that we felt rushed and pressured in to buying during the our entire experience. This is one of the cleanest dealerships including floor space and restrooms. Our experience there was extremely positive on all levels!! If we ever buy another car, we will return to Capital Chevrolet! More