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Capital Chevrolet

Wake Forest, NC

1.8
135 Reviews

9820 Capital Blvd

Wake Forest, NC

27587

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135 Reviews of Capital Chevrolet

August 26, 2022

I just want to say Marvin went over and beyond for me to ride away in my new 2023 Tahoe Z71. Y’all are blessed to have a salesperson such as Marvin to work with. Im 1000% satisfied and it’s all because of h More

by dbright1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Tillman
Aug 29, 2022 -

Capital Chevrolet responded

dbright1010, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marvin went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Aug 31, 2022 -

Capital Chevrolet responded

Hi Dbright1010, we really appreciate your generous review. Providing an excellent customer experience is one of our goals, and we are glad to know that Marvin took such great care of you. Enjoy your new 2023 Tahoe Z71, and please drive safely! We look forward to repeating the experience for you in the future!

August 12, 2022

My 2016 Corvette Zo6 ground effects were damaged during install service manager refused to repair damage, will go to BOYDs in the future. More

by OLD SARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
Aug 12, 2022 -

Capital Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Capital Chevrolet, ttaylor@capitalchevroletnc.com

Aug 13, 2022 -

OLD SARGE responded

my ground effect are damaged ,my car has only been driven to Capitol Chevrolet and back home. I nor my daughter have ran over or hit anything ,I am 100% sure it happen during service.

Aug 15, 2022 -

Capital Chevrolet responded

Thank you for bringing these concerns to our attention, Old Sarge. We are going to discuss them internally and will work to find a solution. If you have any additional details you would like to share, please contact us. We value you as a customer and want to make things right!

Aug 15, 2022 -

OLD SARGE responded

I will wait a few days for you response.

July 31, 2022

Bought a car jan. 19.22, 7mths later the flywheel and starter are bad. W/32,000 miles at purchase. I should have figured something was up when the trunk wouldn't open w More

by Hotdrumline2000
Recommend Dealer
No
Employees Worked With
Salesman, manager, finance manager
Aug 01, 2022 -

Capital Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at 919-829-1645 at your earliest convenience. We hope to hear from you soon.

Aug 01, 2022 -

Hotdrumline2000 responded

Can you give a car that doesnt have motor transmission or starter issues 7 mths after purchase, that is a true 3.5 v6 with less than 35,000 miles and be right at $400 mthly. Im pretty sure that would be impossible.

July 29, 2022

Great sales man - Hoot Gibson! Excellent experience and I’m glad I used them to purchase my newest Tahoe More

by chris.temple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Gibson Brett Bostic Brian Madsen
Aug 01, 2022 -

Capital Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Aug 02, 2022 -

Capital Chevrolet responded

Thanks so much for letting us know we are doing well, Chris. We're glad to know that our team provided you with such high-quality service — we'll be sure to let them know! Thanks again for choosing Capital Chevrolet. We appreciate your feedback and value your support.

July 17, 2022

The is the best car dealership in the world I Love this place,Jimmy Gibson is the best my whole experience was so easy and everyone was so kind I just can’t thank them enough .keep doing what you do .Bless More

by Sharwhitaker1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Jimmy Gibson and Mr Wille Perry
Jul 18, 2022 -

Capital Chevrolet responded

Hi Sharwhitaker1, thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a top-notch experience and are happy to see that we are making it happen! Thanks again for choosing Capital Chevrolet and for taking the time to rate and review us. We appreciate you!

July 14, 2022

We were working on a lease, they pulled my credit, received more than 3 calls from sellers and 2 calls form managers to negotiate the price of the car. When everything was ready, I get a call saying t More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnoldo
Jul 15, 2022 -

Capital Chevrolet responded

Dan, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Capital Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

July 13, 2022

I’ve never had a negative experience with Capital Chevrolet! Jeff Sladek is our guy! We’ve now gotten 4 vehicles from him and never had any issues! The customer service is outstanding, we got amazing More

by KirstyEnglish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sladek
Jul 15, 2022 -

Capital Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

April 09, 2022

We went to the car lot to simply look at trucks, but we left with a new one! We found the employees at Capital Chevrolet to be both professional and polite. Our salesperson went above and beyond in locatin More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Joseph, Chris
Apr 12, 2022 -

Capital Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

February 24, 2022

Our sales person “Key” was excellent. She was patient, listened, guided us to making a correct decision for our current needs. The personal at the dealership were all friendly and willing More

by crazyteacherlnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Key, Will
Feb 28, 2022 -

Capital Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

December 10, 2021

The mechanic was insulting; the service rep left me one message relaying that insult but leaving me at a loss as to what to do next. I called her and left messages but she never returned my calls. Because More

by Anne1954
Recommend Dealer
No
Employees Worked With
Kathleen Ford
Dec 13, 2021 -

Capital Chevrolet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

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