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Capital Cities BMW

Glenmont, NY

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177 Reviews

617 Route 9 West

Glenmont, NY

12077

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177 Reviews of Capital Cities BMW

June 27, 2013

The folks at Capital Cities BMW are fantastic. Knowledgeable about their products, courteous to work with. Extremely accommodating! Very patient in answering what probably seemed like a hundred q More

by WernerT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Violette
June 18, 2013

I LOVED my experience with Capital Cities and Steve Miller, my sales rep. They got me exactly what I wanted and they weren't pushy and to eager as most dealerships tend to be. I had a terrific experien More

by beccao13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
June 18, 2013

Jim Baker was terrific. He was very patient with us as we debated between a BMW X3 or an X5. Then we decided to order an X5,Jim kept us informed all the way. They also gave us a fair price for our trade More

by tamaramccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baker
June 07, 2013

Leo was wonderful to work with. He listened to what I wanted and helped me choose the perfect car to fit my needs. He was never pushy and followed up with me after the purchase to answer any questions I More

by maria4689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Albert
June 04, 2013

Jim was great from start to finish with our purchase of our 2014 BMW X3. He took his time to help us with any and all questions that we had. We never felt, at any time, pressure to make a fast decision. More

by codosk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baker
June 03, 2013

Best sales experience I have had purchasing a vehicle. The sales associate was very courteous and informative. He was not pushy and he did not try to up-sell me. More

by Kstewart14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
June 02, 2013

This is my third BMW purchased at Cap Cities. I have only dealt with Jim Baker on all my purchases. Jim is very friendly and easy going. He's very knowledgeable about the features on the BMW that I pu More

by Jane328i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baker
May 30, 2013

I would rate my experience with Jim Baker as a 10 his knowledge of the BMW and friendly low pressure sales was a major reason for going to the BMW. We now have two BMW's and worked with Jim on both vehic More

by tuocs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baker
May 30, 2013

We have purchased 3 vehicles from Jay in the past year and have been very pleased with the service and Jay's willingness to accommodate our needs and concerns. I gladly recommend Jay (and Capital Cities) More

by ScottOlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Violette
May 22, 2013

This is our 4th BMW with Capital Cities...the sales and service teams are exceptional. They are the reason we keep coming back. Special thanks to Jim Baker and Frank Salamida ~ always a pleasure dealing More

by CHERYLSHAW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Baker