Capital Cities BMW

It was fast and easy. There was not a great deal of pressure applied to purchase. Rather, they were courteous and professional, answered my questions forthrightly and gave me a good price. I had alread pressure applied to purchase. Rather, they were courteous and professional, answered my questions forthrightly and gave me a good price. I had already heard good things about the dealership and they were confirmed. I would definitely recommend Capital Cities to anyone interested in buying a BMW or one of the other makes they sell. More

I had been to other dealerships and the service and courtesy I received at Cap Cities, with Leo, far exceeded the other delaerships. Leo was very knowledgable and friendly. I received the best price courtesy I received at Cap Cities, with Leo, far exceeded the other delaerships. Leo was very knowledgable and friendly. I received the best price the first time, where with other dealerships put me through rigorous negotiations, which frankly was very frustrating. I would definitely recommend Capital Cities and Leo to family and friends. More

Best dealer in Albany...period! Got my 9th BMW from Capital Cities over 18 years. Frank Salameda and Jim Baker are excellent. Will get another BMW in less than a year for my wife -- only from Capital Capital Cities over 18 years. Frank Salameda and Jim Baker are excellent. Will get another BMW in less than a year for my wife -- only from Capital Cities. More

I took delivery of my new BMW, purchased via military Overseas Car Sales, from Cap City. Even though they were not making any money off the sale, they treated me as a valued customer. I received first Overseas Car Sales, from Cap City. Even though they were not making any money off the sale, they treated me as a valued customer. I received first class attention and was treated like a valued customer. Fantastic organization and great people. If you are looking for a quality sales team that actually cares about you--go see Jim Baker. More

I just purchased my second new BMW from this dealer. The salesman, Jim Baker and the sales Manager Frank Salamander make this a very easy process. My first car was purchased after I asked for and received o salesman, Jim Baker and the sales Manager Frank Salamander make this a very easy process. My first car was purchased after I asked for and received one price and then compared to the other dealer in town.. The price I received blew the other dealer out of the water so I said "sold" with no further negotiation needed. When I couple this with the excellent treatment where I was made to feel like a valued customer I did not hesitate to go back when I wanted another car. Naturally I again verified their price and again no contest. However had they been a little higher I probably would have still purchased from them, although asking for a price check, as the attitude projected to me was warm and friendly. The service team has also projected this friendly manner and I feel like they are my friends. Larry and Brad get to know their service customers. I highly recommend this dealership and the sales team I dealt with. More

Jay Violette was the consummate professional in helping me lease my new BMW. From start to finish......EXCELLENT! I would recommend Jay to all my friends and clients in the Capitol Region area. me lease my new BMW. From start to finish......EXCELLENT! I would recommend Jay to all my friends and clients in the Capitol Region area. More

Phil was superb! He was friendly, clear, and honest. I would definitely buy another car from Phil and Capital Cities. We love our car and will do business there again. would definitely buy another car from Phil and Capital Cities. We love our car and will do business there again. More

I experienced excellent customer service , particularly from my salesman, Jim Baker. The vehicle was clean and I was presented the vehicle with a full tank of gas. Everybody at the dealership was friendly from my salesman, Jim Baker. The vehicle was clean and I was presented the vehicle with a full tank of gas. Everybody at the dealership was friendly and courteous, including the two managers I talked to at the dealership on the day of the purchase. Overall experience with the dealership was Excellent. I would strongly recommend Capital Cities BMW to other customers because at Capital Cities BMW, they put customers first. To Capital Cities BMW, I say: Keep up the good work. Dmitri Kimble More

I've worked with Steve and Capital Cities over the last 5 BMWs. For the Sales experience Steve has always been dependable and easy to deal with. Over the years have been able to trust his input and t last 5 BMWs. For the Sales experience Steve has always been dependable and easy to deal with. Over the years have been able to trust his input and this continues to be the case. After purchase the service team is very supportive More

I rated this dealership highly because of my experience with Jim Baker, who is the person who sold us the 2006 BMW 330XI. He is friendly, courteous, and professional. At all times I felt that he was being with Jim Baker, who is the person who sold us the 2006 BMW 330XI. He is friendly, courteous, and professional. At all times I felt that he was being honest and truthful about the dealership and the car I was purchasing. I would definitely recommend him to anyone I know. I have not yet experienced the performance of the Service Department, but will shortly when I bring the car back to have some new molding installed, as promised when we bought the car. So far, this was a pleasant process overall. More