Capital City Subaru

We all know times are tough with the new vehicle shortages. Ed Reilly Subaru was very accommodating when helping me purchase my new Subaru. They walked me through every step and contacted me during shortages. Ed Reilly Subaru was very accommodating when helping me purchase my new Subaru. They walked me through every step and contacted me during the entire process to keep me informed of any and all changes. I would highly recommend using them for any buying needs! Zakk the General Sales Manager, Bri the Sales Manager and Al the Business Manager we're all friendly and helpful. Make Ed Reilly Subaru your dealership because they treat you like family! More

The trip started out as "just looking" and ended up as a purchase day! Mainly because of the sales staff and also because of the products being presented. I had heard good things about this dealership and purchase day! Mainly because of the sales staff and also because of the products being presented. I had heard good things about this dealership and they were on target. I am happy with my new car and also with the way the dealer stays in touch. Emma McNeil was the person that explained things to me and answered a lot of questions. I felt that she was very knowledgeable about the product line and could convey the information in terms an old duffer like myself could understand! Thank you! More

I had a wonderful experience when trading in my first leased Subaru with Ed Reilly. The sales team was friendly, not pushy and very efficient. The financial piece took no time and I in an out in a litt leased Subaru with Ed Reilly. The sales team was friendly, not pushy and very efficient. The financial piece took no time and I in an out in a little over and hour. They have a great service department too, which helped me decide on purchasing from Ed Reilly Subaru More

Purchasing a Subaru Impreza As a Subaru owner since the 1980's, what I look for is transparency and attention to straightforward discussion instead of game-playing about price or As a Subaru owner since the 1980's, what I look for is transparency and attention to straightforward discussion instead of game-playing about price or the old "come back if you get a better offer and we'll see what we can do." Mel gave me details about the two cars I identified after checking out what was on the lot, then showed me the one I preferred. He answered my questions, understanding that I did not seek a hard sell. After the price discussion and my saying I'd decide before the end of the week, again there was no hard sell, just an e mail to see if I had additional questions. The paperwork was efficient, and the tone when I picked up the car was professional and celebratory - for both me and them. I liked the fact that I was treated as I asked to be treated, and I knew already that this dealership will continue to meet whatever needs I have about my car. Nancy More

It was so easy! This dealership made the sales process so easy. They gave me the most money for my car that I traded. They guided me in understanding what vehicle w This dealership made the sales process so easy. They gave me the most money for my car that I traded. They guided me in understanding what vehicle would be best for my needs and budget. There was no pressure here. Al, the finance manager, was very patient and, again, no pressure. When I picked up my car, Derek explained everything to me about the car. He has called me to make sure I didn’t have any questions. Overall, I can say; I was pleasantly surprised at how well I was treated. I actually enjoyed the whole process. More

This dealership deserves a 10 Star rating I have never owned a Subaru and the Forester is destined to be beyond expectations. I haven't been this excited about owning a vehicle since my first I have never owned a Subaru and the Forester is destined to be beyond expectations. I haven't been this excited about owning a vehicle since my first which was 1969 German Opel. The customer service from the salespeople, finance personnel, and service department has been exemplary. I look forward to a long relationship. Their patience and explanations regarding questions and confusion were answered kindly. Thank you so very much to all and your name will be shared frequently as the dealership to contact before making any decision regarding a new or used vehicle. Marilyn More

Extraordinary customer service Every time I bring my vehicle in I am treated very well and professionally. The waiting area is clean when I wait and the loaner is brought to the do Every time I bring my vehicle in I am treated very well and professionally. The waiting area is clean when I wait and the loaner is brought to the door when needed. I would not go any where else. More

On 3/30/20 I negotiate a car deal with Emma a salespersons with Ed Reilly subaru. It was for a 2020 outback premium with remote starting, rear seat back cover, rear bumper cover and trailer hitch salespersons with Ed Reilly subaru. It was for a 2020 outback premium with remote starting, rear seat back cover, rear bumper cover and trailer hitch with three oil changes for $27350 with 63 month finance from Subaru the next day I went to pick up the car they tried to charge me a additional 600+ dollars for the same car. This was a typical bait and switch tactic. Needless to say I am a very unhappy non customer More