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Capital City Subaru

Concord, NH

4.6
74 Reviews

150 Manchester St.

Concord, NH

03301

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74 Reviews of Capital City Subaru

April 16, 2026

Jim is the best Service Manager. He helped me with my tire situation just before closing. He always puts the safety of the customer first. Nothing but praise for him and Capital City More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim - Service Manager
Apr 16, 2026 -

Capital City Subaru responded

Nancy, thank you for sharing your appreciation for Jim! We will share this fantastic feedback with him. We look forward to assisting you again in the future here at Capital City Subaru!

April 07, 2026

Had a great experience. Fast and quick and friendly staff. Price was affordable and knowledgeable staff too More

by jshoitt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike advisor
Apr 08, 2026 -

Capital City Subaru responded

We love to hear that our team made everything fast, friendly, and affordable! See you again next time at Capital City Subaru.

April 07, 2026

I have been working with Mike S for a while now. He always provides me with an outstanding experience. He was very honest and very professional. He always gives me the best deal possible making sure More

by R-storrs2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Apr 07, 2026 -

Capital City Subaru responded

We're so grateful for your thoughtful review! It's wonderful to hear that Mike has continuously delivered an honest and professional experience here at Capital City Subaru. Thank you for your recommendation!

March 31, 2026

My buying experience with Bri was easy , comfortable and efficient . Bri is knowledgeable regarding the Subaru product ; she went the extra mile . Subaru is lucky to have her in their employment. Mike A More

by mikez1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Every One
Apr 01, 2026 -

Capital City Subaru responded

Hi Mike, hearing about your seamless and efficient experience with Bri warms our hearts! Thank you for choosing Capital City Subaru and for your kind words!

March 28, 2026

Nicole added zero value to my experience. She had advanced notice on the vehicle I was interested in and couldn’t answer basic questions (how many cylinders the vehicle had) about the vehicle More

by Mccallabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicole, Shawn, the finance guy (John?)
Apr 02, 2026 -

Capital City Subaru responded

We appreciate your feedback and are disappointed to see that your visit didn't meet your expectations. We will be sure to address this with our team members to ensure that we provide all of our guests with the attentive service they deserve. Thank you for sharing your feedback, Shawn Ramos - GSM - 603-227-0550

March 21, 2026

Brett and Shawn made trade up so easy. Everyone at the dealership is curtious, friendly not pushy. They answered my questions. I highly recommend them. More

by ppshaw45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Shawn Cody
Mar 23, 2026 -

Capital City Subaru responded

Thank you for the five-star review! We're glad to hear that Brett and Shawn made the process easy. We appreciate your recommendation and hope to see you again at Capital City Subaru!

March 19, 2026

I have been going to this dealership for years and wouldn’t buy a Subaru from anyone else. They have always treated me with kindness and I always have trusted the work they have done and still do. Jim More

by Nannipat5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim H
Mar 19, 2026 -

Capital City Subaru responded

Thank you for trusting Capital City Subaru for years and for highlighting Jim's exceptional service. We look forward to seeing you next time!

March 13, 2026

Everyone friendly and professional, especially like working with Josh whom we trust to coordinate our service. More

by Kathleen.m.conners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 13, 2026 -

Capital City Subaru responded

Hi Kathleen! We're pleased to hear you had a friendly and professional experience with Josh and our team. Thank you for choosing Capital City Subaru!

March 12, 2026

Excellent service, prompt and courteous . Friendly staff . Instructive video . I had a follow up question about when next service check up should be . Jim answered the phone himself and took More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Mar 12, 2026 -

Capital City Subaru responded

Hi Norm, thank you for sharing your glowing feedback about Jim and the rest of the team! Here at Capital City Subaru, we are honored to have your business and we hope to work with you again in the future!

March 06, 2026

I really like this service center, Mike Smith is always pleasant and easy to work with. My car is always done in the amount of time promised. More

by Jbascom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Mar 09, 2026 -

Capital City Subaru responded

We love hearing that Mike Smith and our team made your visit run smoothly. Thank you for choosing Capital City Subaru!

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