Capital Ford of Charlotte

No longer scared of a dealership Jarad was wonderful he helped me pick out the perfect vehicle and worked with me through the whole deal. He gave me an AMAZING deal and made sure it f Jarad was wonderful he helped me pick out the perfect vehicle and worked with me through the whole deal. He gave me an AMAZING deal and made sure it fit in my budget. I highly recomend capital ford and suggest if you stop by make sure to ask for Jarad. More

Miracle worker When I took my 2004 Ford focus the capital Ford in for repairs I had no idea that I would be buying a brand new car that day. The repairs I need When I took my 2004 Ford focus the capital Ford in for repairs I had no idea that I would be buying a brand new car that day. The repairs I needed would have ran me around say $400. I wasn't all that excited about coughing up the 400 bucks for auto repairs -- who would be -- but I was willing to take the L and get back on the road. While I was waiting on one of the technicians to give me a lift home, I decided to look around the car lot. That's when Brandy greeted me with a warm smile and asked me if I If was being helped. I told her that I was just looking and gave her a whole spiel about how I had bad credit and I could never be approved for any type of car loan. She smiled and said let's go inside and talk. We sat down and she asked me a few preliminary questions, you know the requisite where do you work, what's your gross income etc. Then she disappeared into an office and came back and said I have something I think you will like. The next thing I know she was pulling around the corner and a brand-new Ford fusion asking if I was ready to start the paperwork. Brandy has an easy-going no pressure approach and I would recommend her -- and I will recommend her -- to anyone that's looking to buy a car. I had a great experience. More

Great Experience I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associa I had one of the best experiences at Capital Ford in Charlotte. If you go there, ask for Brandi. She is the nicest and most professional sales associate I have dealt with. There was more haggling than I would have liked, but it is to be expected when buying a vehicle. More

Treated like a VIP! I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the I was on the fence of buying a 2016 Mustang GT because I had just purchased a brand new 2015 Accord Sport and knew I would lose a few thousand on the trade in. First off, the Mustang GT is an awesome car, I told myself it would have to be a magical test drive to convince me, and man was I astonished. The speed and sounds this car makes is amazing. Anyway back to the review, cost was important to me and my man Omar Lawrence worked like a dog to not only get me the price I could be at peace with, but also the car and options I wanted. In addition, to convince me further that I was making the right choice while I waited for the car I wanted, the manager let me drive home a similar model for an entire week in absence of my future car at the time. I was a VIP customer during my entire experience! More

Outstanding Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my c Omar Lawrence and John author did an outstanding job. The customer service was perfect. Thank you both and Ford for my new vehicle. I will send my coworkers and Marine brothers here for there vehicles as well. Great experience. Semper Fi. ..... More

Satisfied Customer My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very pro My overall experience at the dealership was one of the best buying situations I've ever had.The salesperson,managers and finance person were very professional and knowlegable. More

New car purchase/trade in Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall Traded in my 2011 fiesta for a 2015 focus. Had a great experience with James Edinger. The management seemed a little aggressive, but satisfied overall. More

Excellent service! Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers Capital Ford Charlotte has a great family of people that work as a team to make sure the buyer is part of the Ford family. I've been to other dealers in my lifetime and Capital Ford Charlotte made my experience with them so great that I would send others because I know they will get A1 treatment with the best deal concerning your situation.. Thanks Capital Ford for making me part of your family. More

Found my perfect Mustang I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given a I've been to multiple dealerships trying to find my perfect car. I was treated well. Given amazing curteous service and friendly smiles. I was given all the information I needed and my entire purchase was smoothe. I was in my new car after one session! Highly recommended! Capital Ford of Charlotte is like family! More

Great I tested drove 5 cars they didn't let me leave until I was happy I drove away in my new 2016 Ford Escape S I tested drove 5 cars they didn't let me leave until I was happy I drove away in my new 2016 Ford Escape S More