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Capital Ford of Charlotte
Charlotte, NC
179 Reviews
Welcome to Capital Ford Charlotte
Formerly known as Young Ford, Inc., we are the second oldest automobile dealership in Charlotte. Capital Ford of Charlotte is committed to serve both its community and its customers. We are also Charlotte's leader in Commercial and Fleet sales and service for over 30 years. Capital Ford of Charlotte, located at 5411 N Tryon St in Charlotte, North Carolina is happy to tell you that we've been serving the Huntersville, Gastonia, Hickory, and Concord, NC area.
We welcome you to our dealership to be a part of the fabulous Ford Family, a brand that has played a pivotal role in America's automobile history.
We believe that as representatives in Charlotte, North Carolina, of the Ford brand, we do justice to this grand legacy - a legacy that is a product of the pioneering efforts of this company. The same quality and care that the company puts into each of its vehicles percolates into our relationship with you.
A visit to our online dealership offers a showcase of New Vehicles or Pre-Owned Vehicles of your choice. The website also carries a section that presents special offers for the online shopper. You can also order parts or schedule service or body repair on our site. These are just a snapshot of the innumerable features on our dealership website. Browse our New Ford inventory in Charlotte and let us know how we can be of service to you today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 179 reviews
October 25, 2015
Completely Satisfied Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of Had an excellent experience they took time explaning everything and working in my budget very detailed and took time to show me all the features of the car More
by eastchar92
Employees Worked With
Rick Johnson
October 24, 2015
Excellent Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. E Great customer service and friendly attitude... would recommend first time buyers program..They got me exactly what I wanted for the price I wanted. Excellent experience More
by 83jimmyjam
Employees Worked With
Omar, Darrnell
October 22, 2015
Great experince When i went into Capital Ford of Charlotte i was looking into downgrading because i am adding a new member to my family and saving money would be the When i went into Capital Ford of Charlotte i was looking into downgrading because i am adding a new member to my family and saving money would be the best option. My salesman was Andy Templeton. He was great. Stayed in touch with me because i live 100 miles away. They also got me where i wanted to be with my trade and walk out price with vehicle i purchased. I would for sure reccomend him to anyone. I made sure he knew when i was ready to get a new car i would for sure be back to speak with him. He earned my business. EXCELLENT EXPERIENCE!!!!!!!!!!!!!!! More
by MikeD15
Employees Worked With
Andy Templeton
October 22, 2015
Capital makes Deals Wow where do I start.. Dealt with Crossroads Ford of Indian Trail first. They did nothing but play games. I got exhausted of this truck buying process Wow where do I start.. Dealt with Crossroads Ford of Indian Trail first. They did nothing but play games. I got exhausted of this truck buying process and decided to give Capital Ford of Charlotte a shot. They did everything I asked for, no games. They made the process easy. Big thanks to Mr Ken Allen and Rick Johnson. They make Deals More
by wireguy07
Employees Worked With
Ken Allen; Rick Johnson
October 19, 2015
Haooy Customer Omar Lawrence was an excellent low pressure salesman. Would recommend to anyone. Ken was friendly enough to start the process. I wasn't even looking t Omar Lawrence was an excellent low pressure salesman. Would recommend to anyone. Ken was friendly enough to start the process. I wasn't even looking to purchase that day. More
by llcoolj
Employees Worked With
Omar Lawrence Ken Allen
October 15, 2015
amazing I gave this rating because everyone was so helpful and willing to help me knowing my current situation. I will nake sure I let my friends know about t I gave this rating because everyone was so helpful and willing to help me knowing my current situation. I will nake sure I let my friends know about the dealership More
by tranice239
Employees Worked With
Brandon
October 15, 2015
Great experience We came in to see a pre owned f150. It ws exactly what was advertised. Our sales consultant Andy answered all our questions. The sales process was qui We came in to see a pre owned f150. It ws exactly what was advertised. Our sales consultant Andy answered all our questions. The sales process was quick and we were in and out in a couple hours. More
by darinabel
Employees Worked With
Andy Templeton, Ken Allen
October 14, 2015
Nobody Else! As soon as I arrived, Ms. Strange was available for my assistance. She asked appropriate questions and took me directly to what I requested within min As soon as I arrived, Ms. Strange was available for my assistance. She asked appropriate questions and took me directly to what I requested within minutes. A 2016 Mustang GT! She was so familiar with her product knowledge and the inventory. She is a lovely young lady to work with and very professional. More
by 2016 Mustang
Employees Worked With
Ms. Brandi Strange
October 14, 2015
A un inspected I came to service my truck and was looking around and two nice gentleman approach and started talking about trucks and all of a sudden purchased a use I came to service my truck and was looking around and two nice gentleman approach and started talking about trucks and all of a sudden purchased a used vehicle More
by Mwalters9
Employees Worked With
Jeremy and Chris
October 13, 2015
First Car Ever I've never bought a car before, ever. Everyone was really patient with helping me pick out what car I wanted and which fit into my budge perfectly. Ja I've never bought a car before, ever. Everyone was really patient with helping me pick out what car I wanted and which fit into my budge perfectly. James was my sales rep and he even drove me to get some paperwork filled out, now that's what I call customer service. I ended up getting a brand new 2015 ford, which fit perfectly into my budget and it's been an amazing experience since. I wouldn't go to any other place! Professional but also personal service. Thank you so much! More
by cunninkl
Employees Worked With
James Edinger
