Back

Capital Ford of Charlotte

Charlotte, NC

2.7
178 Reviews
Welcome to Capital Ford Charlotte Formerly known as Young Ford, Inc., we are the second oldest automobile dealership in Charlotte. Capital Ford of Charlotte is committed to serve both its community and its customers. We are also Charlotte's leader in Commercial and Fleet sales and service for over 30 years. Capital Ford of Charlotte, located at 5411 N Tryon St in Charlotte, North Carolina is happy to tell ...
Contact Dealership
Today: 9:00 AM - 8:00 PM Closed Now
View All Hours

5411 N Tryon St

Charlotte, NC

28213

Directions

By Type

Showing 178 reviews

July 23, 2019

Billy L is Awesome I purchased my 2019 EcoSport from Billy L on 7-22-19. He was very professional and knowledgeable. He was not a pushy salesman. He was laid back and ma More

by J Bagley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy L
July 23, 2019

Quick, straightforward, Great Price Had a great experience from the sale associate, owner, and finance manager. Fair price on the trade in. A+ dealer. This was the easiest transaction I’ More

by Scottkwou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Satter
July 19, 2019

Service advisor Lou is great, perfect service Service was top notch, everyone in the service dept and quick lane are great. Would highly recommend to everyone. Again, great service and entire depa More

by Louish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou, Paul, Irus, Dylan, Roberto
July 17, 2019

Pretty good for service Overall the service is pretty good, but I was waiting quite a moment for my car had be done for me. The attitude of my sales is well. Thank you Ford. More

by Aamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
July 15, 2019

Great deal and service! Great price, my financing was effortless and my vehicle was delivered to my home which is 2 hours from the dealership. Great service! Thank you so muc More

by Rksolace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken & Boris
July 03, 2019

Told lies and didn't live up to promises Make sure you get everything in writing with this dealership. They make verbal promises then try to say "it isn't in writing, so we didn't say it". More

by nontyper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Boris, Chris Hess
July 02, 2019

A smooth process of getting the car I want The process of getting my vehicle was smooth, the first vehicle I wanted to get I wasn't able to afford the payment but the second vehicle he showed m More

by WadlayTho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky longernecker
June 30, 2019

Satisfied customer Great buying experience and would definitely recommend to friends and family who are also on the market for an upgrade to their current vehicular situ More

by Spartanjoe81
Recommend Dealer
Yes
Employees Worked With
Stephon
June 30, 2019

Bad service on my Shelby Mustang Had my Shelby in the body shop at the dealership and got pretty good service there. I had the body shop take the car up to the service department for More

by Poor service dept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer - Lew
June 28, 2019

I received great service as soon as I walked through the doo The staff was very helpful and inviting. They made the entire process very easy. My salesman was also very helpful and helped me to make the best deci More

by AshleyN16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
...
7
...