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Capital Ford of Columbus
Columbus, OH
362 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 362 reviews
Verified Customer
September 16, 2025
First off, I didn't know the name had changed to my favorite spot to get an oil change. The service was the same great service I expected. Told me everything I needed done with an estimated cost for wh favorite spot to get an oil change. The service was the same great service I expected. Told me everything I needed done with an estimated cost for when I was ready to get the other services done. More
by dinahjordan614
Employees Worked With
I don't know her name but I give her 4stars
September 16, 2025
The "service" that this dealer offered is horrible. I would not use them again for anything. I went in for an oil change & tire rotation which their website advertised for $79.99. After the oil chang I would not use them again for anything. I went in for an oil change & tire rotation which their website advertised for $79.99. After the oil change was done, the service writer told me that price was the "old" price and the new price was $124.99. I showed him their website still said $79.99 and he very reluctantly gave it to me after arguing about it. Then I asked how much it was to change all 3 wipers on my car. He told me it cost $25.98 per wiper. I agreed to this price. When they were done he tried to tack on another $15.00 for installation. I explained he couldn't do that, as that was not part of the price he quoted me when I asked initially. I asked him for the total price. This dealer seems to be very shady in their service department & I will not recommend them or use them ever again. Good luck to you if you do. Also, it took them over 2 hours to do the oil change and tire rotation when I was there 10 mins before my appointment time. More
by douglasmartin31975
Employees Worked With
