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Capital Ford of Columbus
Columbus, OH
561 Reviews
The team at Capital Ford of Columbus would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Columbus count on the high-quality vehicles and services found at Capital Ford of Columbus, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 561 reviews
November 23, 2025
I was happy with the service and everything was done on time. I was told everything would be done with in and hour to and hour and a half and it was. time. I was told everything would be done with in and hour to and hour and a half and it was. More
by klrjls
Verified CustomerEmployees Worked With
Josh
November 21, 2025
November 20, 2025
Had a recall dealer completed service in two hours and everything was good for my explorer. everything was good for my explorer. More
by MRLNMIX1
Employees Worked With
November 20, 2025
Dropped vehicle off Friday morning to have the TMC programmed. Was told vehicle would be done on Saturday. Vehicle wasn't done until late Monday, and vehicle was lost. Took Amanda 45mins to find the v programmed. Was told vehicle would be done on Saturday. Vehicle wasn't done until late Monday, and vehicle was lost. Took Amanda 45mins to find the vehicle. Communication is very poor there, and I likely won't be back. More
by Chavistrevon
Employees Worked With
Amanda
November 20, 2025
Frustrating. They would not accept the maintenance plan I had from Ford. Charged entirely way too much for The Works and forgot to include the inspection sheet wi They would not accept the maintenance plan I had from Ford. Charged entirely way too much for The Works and forgot to include the inspection sheet with my receipt. More
by gdavis472
Employees Worked With
Amanda
