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Capital Ford of Wilmington
Wilmington, NC
1,033 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,033 reviews
May 13, 2024
Awesome! !! Easy transition for me, & finished my car in one week, like new! Thank you Steve. !! Easy transition for me, & finished my car in one week, like new! Thank you Steve. More
by Very happy customer.
Verified Customer
Helpful May 13, 2024
Service department is great,sales force non pushy, prices are fair. Was satisfied with my transaction. are fair. Was satisfied with my transaction. More
by MISSCARLASOLDIESANDGOODIES
May 13, 2024
Ivan was wonderful! He was very knowledgeable with the vehicle and made sure to spend time with me before we left to explain everything about the Explorer He was very knowledgeable with the vehicle and made sure to spend time with me before we left to explain everything about the Explorer More
by Shannon
Employees Worked With
Ivan
May 12, 2024
Robert was very accommodating to my work schedule even though I needed an appointment at an inopertune time though I needed an appointment at an inopertune time More
by CVALEN
May 12, 2024
Katy did everything she could to get my car serviced and done so I could drive it on my trip for work done so I could drive it on my trip for work More
by scriptsuper2001
Employees Worked With
May 11, 2024
Excellent service staff, particularly Kyle Shaw who is friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next vehicle. More
by barrymessing
Employees Worked With
May 11, 2024
Great job and very helpful and caring service reps and the job was successfully completed. the job was successfully completed. More
by jmerritt5
Employees Worked With
May 11, 2024
Listened to what I wanted. Showed me vehicles that had features that I was looking for. Agreed on a price that I thought was reasonable. Showed me vehicles that had features that I was looking for. Agreed on a price that I thought was reasonable. More
by STANEKJO
Employees Worked With
Thomas Labar
