Capital Ford of Wilmington

factory defect I was able to make the appointment quickly, got checked in quickly and Josh notified me when the service was done. I have no complaints with Josh or I was able to make the appointment quickly, got checked in quickly and Josh notified me when the service was done. I have no complaints with Josh or Capital Ford of Wilmington. More

fast courteous service Easy to deal with especially in a time when everything is more difficult Service done quickly and no issues with the truck. Great job. Thank you Easy to deal with especially in a time when everything is more difficult Service done quickly and no issues with the truck. Great job. Thank you More

Always treated well...professionally, kindly, efficiently. Great service, rep Chris Mclean wonderful. I feel I can trust this dealer. Having my Lincoln serviced here is a pleasure not a chore. efficiently. Great service, rep Chris Mclean wonderful. I feel I can trust this dealer. Having my Lincoln serviced here is a pleasure not a chore. More

Excellent service friendly staff will go back for my next vehicle. Enjoy the whole buying experience! Please get your next vehicle from the folks at capital ford of Wilmington next vehicle. Enjoy the whole buying experience! Please get your next vehicle from the folks at capital ford of Wilmington More

Wonderful experienced staff and a very satisfied customer! The staff was very punctual and was ready for me when I arrived. Car was ready when they said. customer! The staff was very punctual and was ready for me when I arrived. Car was ready when they said. More

Peter Bechtele was our salesman. He was well informed and very personable. We bought two cars, one new, one used, Incredible selection at this dealership. and very personable. We bought two cars, one new, one used, Incredible selection at this dealership. More

Great Experience in trying times. I was really impressed how Capital Ford responded to my inquiry about a new truck. Mark reponded the next business day and helped me find what I was l I was really impressed how Capital Ford responded to my inquiry about a new truck. Mark reponded the next business day and helped me find what I was looking for, while the dealership was closed due to the pandemic going on. The staff that I dealt with was very helpful working out the transaction and scheduling the delivery while keeping everyone safe from the Covid 19 virus. More

Excellent Experience From the moment we drove onto the lot in our old vehicle until the moment we drove off the lot in our new vehicle, this was a great experience. The S From the moment we drove onto the lot in our old vehicle until the moment we drove off the lot in our new vehicle, this was a great experience. The Sales Department is top notch. More

Great Service and Staff I've never purchased a new truck before and never owned a FORD. Decided to get a new F250 and the experience was pleasant and easy going. Salesman was I've never purchased a new truck before and never owned a FORD. Decided to get a new F250 and the experience was pleasant and easy going. Salesman was helpful and did not push. I have had my truck serviced by this dealer since purchasing and the Truck Shop has been great to deal with. Basic oil change and tire rotation has been quick and easy and the price very reasonable. This time I had an issue with the front suspension and seems like everything was taken care of professionally. Took a couple of days but I was given a Rental Loaner (New 2020 F250) and it was very helpful in keeping me on the road and not down. I would highly recommend this dealer as they don't disappoint. Great products, great people, and great service! More

I brought my truck in for a recall check and to get a tonneau cover. The recall was positive but the part had to be ordered. I was given a rental and while awaiting the part, Josh sent the truck to Capit tonneau cover. The recall was positive but the part had to be ordered. I was given a rental and while awaiting the part, Josh sent the truck to Capital Tire where Nick had it installed. When the part arrived, Josh promptly contacted me and I picked it up. The overall experience was first class, thus the rating. Kathy parts was very helpful in getting the right cover in time for the above to happen. Josh was not my original service advisor, but when the original left, he stepped up to keep me informed and highly satisfied. My congratulations to Capital on the quality of your team! More