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Capital Ford of Wilmington
Wilmington, NC
1,251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,251 Reviews of Capital Ford of Wilmington
August 13, 2025
Great experience buying a new truck here. Trade price was fair. Like any other vehicle purchase, it took a while to get out the door, but nothing unusual. We drove from Myrtle Beach here to b Trade price was fair. Like any other vehicle purchase, it took a while to get out the door, but nothing unusual. We drove from Myrtle Beach here to buy and will do it again. More
by lcseds
Employees Worked With
Krisztian Kelemen
August 08, 2025
Be dealing with Ford when they were downtown Wilmington. I had a great experience yesterday with my scheduler, Ryan. He did a fantastic job and will be a big asset to the company. I had a great experience yesterday with my scheduler, Ryan. He did a fantastic job and will be a big asset to the company. More
by MINTZCHERYL
Employees Worked With
Ryan scheduler
June 26, 2025
Sarah my service rep was outstanding; she helped me select the best tires for my F-150. She went the extra mile to insure I got the best value and product selection. She is professional and customer fo select the best tires for my F-150. She went the extra mile to insure I got the best value and product selection. She is professional and customer focused. More
by stevekabn6
Employees Worked With
Sarah
May 15, 2025
On 5/14/2025 a mobile unit from Capital Ford came to my home to take care of a Emisson recall. The service tech was very professional and polite. He completed his check within fifteen minutes or so. home to take care of a Emisson recall. The service tech was very professional and polite. He completed his check within fifteen minutes or so. More
by teresaneejohnson
Employees Worked With
Rile ,Marcino
April 30, 2025
Unacceptable experience selling me a used truck as “New”. Was lied to during the process as my warranty should have gone into effect the day I purchased it not almost a year prior. Especially when I confirme Was lied to during the process as my warranty should have gone into effect the day I purchased it not almost a year prior. Especially when I confirmed this with my salesman prior to purchase. Misrepresented mileage on paperwork. Tailgate was damaged, while I appreciate the attempt to fix it. It is unacceptable for the price paid for the truck. More
by Jtmorgan0513
Employees Worked With
John Wallace
April 14, 2025
Sarah went out of her way to stop and assist me with our Bronco service issues. I was in need of help she literally dropped what she was doing to solve my problem. When you bring in your car for an issue yo Bronco service issues. I was in need of help she literally dropped what she was doing to solve my problem. When you bring in your car for an issue you are sort of aggravated and she, Greg and Mike were efficient, polite, and very helpful. Even the guy that dropped off our car. It makes a HUGE difference to be treated with care & professionalism. Thank you. More
by gachymore
Employees Worked With
Sarah,Mike,Greg outstanding
April 06, 2025
The sales associates were very kind and helpful while I made my purchase. They were great advocates for the buyer in helping me get the best deal possible! made my purchase. They were great advocates for the buyer in helping me get the best deal possible! More
by FFisher
Employees Worked With
Robert George, Evan Henderson
