Capital Ford of Wilmington

Pleasant experience! Hunter was informative and super helpful from start to finish. Love my new car. Hunter was informative and super helpful from start to finish. Love my new car. More

Such amazing service and such amazing customer service representatives that you have working in the truck service department. representatives that you have working in the truck service department. More

On time, professional, work done properly, communicate, update with any issues, sensitive to those that wait for their service to be performed update with any issues, sensitive to those that wait for their service to be performed More

Everyone was so polite and informative. They kept me informed of my vehicle repair status, and they had me back on the road in 2 days with a new bumper. They kept me informed of my vehicle repair status, and they had me back on the road in 2 days with a new bumper. More

Commits to work without having proper equipment and tools to perform. Scheduled ahead of time and they were told what kind of vehicle they were going to be working on and they did not have proper equipment t to perform. Scheduled ahead of time and they were told what kind of vehicle they were going to be working on and they did not have proper equipment to complete the job More

They were very Helpful in obtaining service for my car at one of their nearby locations at the last moment. I was a bit upset when told I no longer had 2 free oil & filter services left due to being 7k mile one of their nearby locations at the last moment. I was a bit upset when told I no longer had 2 free oil & filter services left due to being 7k miles over 35k miles. I still had 6 months left before owning the vehicle 3 years. I also have an extended warranty for the vehicle. I was informed I could use my Ford points to pay for the service but I still felt I should’ve been able to us the free oil/filter services I had left. More

Always great service plus a smile! I love Capital Ford of Wilmington! I would highly recommend. I love Capital Ford of Wilmington! I would highly recommend. More

I have been to this dealership at least five times recently and continuously get a defective part. They will not issue a refund so that I can purchase it from another source. I will not be purchasing recently and continuously get a defective part. They will not issue a refund so that I can purchase it from another source. I will not be purchasing another part from this dealership EVER. More

5 star dealership especially salesman Doug Watkins & general manager Keith will definitely recommend Doug to future customers. Thanks for making me a proud customers. Brenda Sullivan general manager Keith will definitely recommend Doug to future customers. Thanks for making me a proud customers. Brenda Sullivan More

I’ve always bought my cars from Capital Ford and will continue to do so. continue to do so. More