Capital Ford of Wilmington

Fantastic mobile warranty service. The service tech was on time, professional, well spoken, and explained exactly what he was doing, how long it would take and what was the expected ou The service tech was on time, professional, well spoken, and explained exactly what he was doing, how long it would take and what was the expected outcome, I can't say enough good things about Capital Ford except, if you aren't already going to Capital Ford, you are doing yourself a disservice. Go to the customer service leader. Go to Capital Ford! More

I will only deal with the Service Dept. in the Truck Shop. They treat you with respect. I refuse to deal with the regular service department at this dealership in the Truck Shop. They treat you with respect. I refuse to deal with the regular service department at this dealership More

Everyone that I was in contact with at the dealership was very helpful and nice. very helpful and nice. More

Jeff Grundy always communicates very well with me as a customer. He is very professional and explains the situation with my vehicles. customer. He is very professional and explains the situation with my vehicles. More

I’m always pleased with the service I receive from the great folks at Capital Ford. Always friendly and welcoming. great folks at Capital Ford. Always friendly and welcoming. More

Kyle was very courteous and professional. He explained to me what was being done and what the cost would be. He did not try to up sell me as other dealerships try to do. I appreciated his pro He explained to me what was being done and what the cost would be. He did not try to up sell me as other dealerships try to do. I appreciated his professionalism. More

Courteous and professional in their approach and performing tasks in a timely fashion. Location good performing tasks in a timely fashion. Location good More

Happy with my truck, but what is deciding factor how it does next 2 years does next 2 years More

Pleasant interactions with all the folks there from salesman, front office and finance. Seamless process and out sooner than I expected. salesman, front office and finance. Seamless process and out sooner than I expected. More

Was helpful when it came time for me to decide on trading in my vehicle. Overall I was very satisfied. in my vehicle. Overall I was very satisfied. More