Capital Ford of Wilmington

I purchased a vehicle from Capitol Ford in Wilmington , N.C. on Wednesday , 1 March 2023. On Saturday 4, March the vehicle broke down. I called the dealership and told them what happened. They hung up on m N.C. on Wednesday , 1 March 2023. On Saturday 4, March the vehicle broke down. I called the dealership and told them what happened. They hung up on me. More

Had an excellent experience with salesman Chris Wright on the purchase of our new Bronco Sport Heritage Limited. Very knowledgeable and did a great job of making sure we were thoroughly versed on how the veh the purchase of our new Bronco Sport Heritage Limited. Very knowledgeable and did a great job of making sure we were thoroughly versed on how the vehicle operated. Can't thank Keith Stephenson enough for his involvement in making sure we got the vehicle we wanted. More

Salesperson Hunter was great! !! Best car buying experience I've ever had. Would definitely recommend Capitol Ford if you're looking for a great car buying experience. !! Best car buying experience I've ever had. Would definitely recommend Capitol Ford if you're looking for a great car buying experience. More

No Problems, Took truck in as scheduled, for recall, called on time, and ready whenever I got there. Truck drives like a brand new one called on time, and ready whenever I got there. Truck drives like a brand new one More

mobile service is a great idea and a time saver for the customer. I did not have to come in with my car for a recall customer. I did not have to come in with my car for a recall More

Worked w/ Nathen Martin. Can't say enough good about this guy. Knowledgeable, responsive, and set realistic expectations (which were exceeded) from the start and right throug Can't say enough good about this guy. Knowledgeable, responsive, and set realistic expectations (which were exceeded) from the start and right through finish. Would highly recommend him and Capital Ford given my experience. More

Robert George and Taylor making the buying experience so easy. Thank you for all the help. easy. Thank you for all the help. More

What happened to just dropping my truck off and an employee taking it and I was done? For some reason they have changed the procedure that I had to now had to have my truck checked in at the main de employee taking it and I was done? For some reason they have changed the procedure that I had to now had to have my truck checked in at the main dealership then drive it around back to the "shop", then walk back to the front of the dealership to where my ride was waiting. Dealership was supposed to be more convenient then a jiffy-lube, not any more. Whoever thought of this was not thinking about the customer. More

Modern well maintained facility. Personnel were all friendly and accommodating. Our salesman, Mark Newmoyer, was very experienced and provided great assistance. Personnel were all friendly and accommodating. Our salesman, Mark Newmoyer, was very experienced and provided great assistance. More

Very good experience! A tech came to our house, fixed the recall issue and was gone! Thank you! A tech came to our house, fixed the recall issue and was gone! Thank you! More