Capital Ford of Wilmington - Service Center

Great job and very helpful and caring service reps and the job was successfully completed. the job was successfully completed. More

Mike goes over and beyond when my vehicle needs servicing or maintenance. He’s the best! or maintenance. He’s the best! More

The Rep showed up on time and finished in a timely manner. I like that I recognized the Rep from a previous service call. manner. I like that I recognized the Rep from a previous service call. More

The dealership was very considerate and it was good at giving me updates and good customer service. giving me updates and good customer service. More

How does a dealership have no idea how a vehicle in their care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes dead? A lot of coincidences indeed. 🤔 More

Excellent service! - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire staff are great! More

The dealership provided excellent service. I bought the vehicle there and have always been treated very well there. I bought the vehicle there and have always been treated very well there. More

It is great place to do business with. Judith js wonderful and has a great personality. Judith js wonderful and has a great personality. More

Technician arrived on time. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. More

The service team are reasonable and respectful in answering your questions and responsible for delivering a good final product in fixing your auto needs. answering your questions and responsible for delivering a good final product in fixing your auto needs. More