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Capital Ford

Raleigh, NC

4.6
1,495 Reviews
Call Dealership (877) 659-2496

4900 Capital Blvd

Raleigh, NC

27616

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1,495 Reviews of Capital Ford

July 06, 2023

Thorough communication, accommodating, met expectations, friendly, great customer service, adequate delivery and expert follow through. More

by KBelinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will was my contact, Phillip Bouché
Report | Print
Jul 06, 2023 -

KBelinsky responded

Dealer quickly handled a misdiagnosis from another provider and fixed problem appropriately. Thanks Capital Ford Service Team!

July 06, 2023

Service department got me scheduled really quick. Fixed my issue and completed some recalls I didn't even know were on the vehicle More

by malindamiller2016
Recommend Dealer
Yes
Employees Worked With
Austin
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July 06, 2023

They did a great service on my visit and kept me informed of the progress of service that was being done More

by Popeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Moye
Report | Print
July 06, 2023

The customer service was very informative. He helped me understand my vechicle. The others were very friendly and I didnt have to wait very long. More

by dgpmunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Phillip Bouché
Report | Print
July 06, 2023

Timely response, professionalism, knowledgeable of engine f150, quickly turn around time, cleanly dressing office area clean More

by GMILLER5723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
Report | Print
July 06, 2023

Awesome work with awesome communication! You can not ask for anything more. Great job! Thanks More

by aks9372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smith
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July 06, 2023

Best service center around. Been using Capital for over 20 years. Good job service team! More

by SPRESTIPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
Report | Print
July 06, 2023

The service advisor was competent and personable. He gave a good explanation of the activities the shop carried out. More

by RSPO0771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
Report | Print
July 06, 2023

Very friendly and stayed a little late for me coming from Virginia 3 hours away. More

by jwm1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blackwell, Rachel Leinfelder, Mike Vevurka
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July 06, 2023

Got me in quick, great communication. Detailed explanation of repairs and billing. Will return for future repairs. More

by ROUNDPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
Report | Print
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