Capital Ford

Kels was very helpful with finding my new car. We appreciate everything he did for us to put us in a new car. We appreciate everything he did for us to put us in a new car. More

James did an excellent job fixing our car. James interface with their warranty company to ensure that we didn’t have to pay for the service. Thank you, James. James interface with their warranty company to ensure that we didn’t have to pay for the service. Thank you, James. More

Stop trying to upsell customers. I realize it’s common practice, but it’s still insulting. If you wouldn’t pay for it, don’t recommend it to your customers. Your business didn’t get I realize it’s common practice, but it’s still insulting. If you wouldn’t pay for it, don’t recommend it to your customers. Your business didn’t get where it is by paying a 400% markup on cabin filters. More

I was at ease when the drivers picked up my SUV and they also returned it in time for my appointment the next day everyone was professional and everything was done and I am happy. also returned it in time for my appointment the next day everyone was professional and everything was done and I am happy. More

Service was excellent and efficient. Highly recommend. They took me with no appointment and fixed my issue in less than a day. Highly recommend. They took me with no appointment and fixed my issue in less than a day. More

I brought my Ford Mustang in to investigate issues I was experiencing with the manual transmission. My appointment was for 8:30am and after dropping my vehicle off, was never contacted the rest of the day b experiencing with the manual transmission. My appointment was for 8:30am and after dropping my vehicle off, was never contacted the rest of the day by my service advisor. Instead, Capital Ford kept my car overnight without any notification or authorization from me. My service advisor James did apologize for the communication miss and fortunately, I had alternative transportation. The issue was diagnosed and the repair was made. That said, this isn't the first time I've experienced poor communication from Capital Ford which is why I struggle to recommend them. More

Service advisor was great . Very knowledgeable and professional . Service was in a timely manner . Convenient location . Very knowledgeable and professional . Service was in a timely manner . Convenient location . More

Efficient process with smiles. If Mitch did not have an answer to a question he quickly researched and provided answer. If Mitch did not have an answer to a question he quickly researched and provided answer. More

Muy satisfecho con la ayuda i la atención que me otorgaron i satisfacción por el servicio otorgaron i satisfacción por el servicio More

Service was amazing, sales person, Doug Creech was also amazing and made the purchase process easy amazing and made the purchase process easy More