Idropped by Honda, truly on a whim, to see the used cars available. I wasn’t planning on doing much but window shop, when Nicole Lutz greeted me and was willing to inform me if something in my price range became available, What was a whim one day ended with a purchase the next. All the folks I dealt with in this transaction, especially Nicole, and including Jeff, were personable, responded to all my questions, were willing to negotiate, gave a fair price in trade-in and I drove home happily in a new-to-us CRV. If Nicole hadn’t have started a conversation in a genuinely helpful manner, I wouldn’t be driving my car today. Thank you!