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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,238 reviews
February 14, 2025
I enjoyed capitals Hyundai’s customer service. It was real easy working with my representative. The salesman and the whole crew were very helpful in getting my process, taken care of as fast and a It was real easy working with my representative. The salesman and the whole crew were very helpful in getting my process, taken care of as fast and as smooth as possible I highly recommend. More
by Moe
Verified Customer
February 13, 2025
The guy on the phone was Theo. He was cool and quick and told me when I asked about the oil change that it started at 89.99 but when I got to the service station the lady that was He was cool and quick and told me when I asked about the oil change that it started at 89.99 but when I got to the service station the lady that was helping me told the service guy that I wanted just an oil change and the guy was kind of demeaning and treated me like a kid and said “here bud the prices start at 179.99” and when I told him the guy on the phone said 89.99 he got an attitude and said “fine we’ll do it for 89.99” More
by Landon
February 13, 2025
Great service from start to finish. The service team are professional and customer friendly. Job well done to the TEAM @ Capital Hyundai Jacksonville, NC. The service team are professional and customer friendly. Job well done to the TEAM @ Capital Hyundai Jacksonville, NC. More
by zgreen
February 12, 2025
The service department has updated my car and that seems to have fixed the problem for now. to have fixed the problem for now. More
by Msteve4770
February 12, 2025
Greeted when arrived. Quick service. Offered an uber when choosing additional service. All work explained. Quick service. Offered an uber when choosing additional service. All work explained. More
by dglaze107
Employees Worked With
February 11, 2025
Great service kept me informed on the status of my car . I would recommend you to my friends I would recommend you to my friends More
by Casham1920
February 11, 2025
Very helpful staff. Quick, efficient and knowledgeable. Would return for other services on hyundai vehicle Quick, efficient and knowledgeable. Would return for other services on hyundai vehicle More
by JACQUELLEW
February 10, 2025
Outstanding customer service received. Good scheduling options the service personnel are knowledgeable about the requirements and needs. Good scheduling options the service personnel are knowledgeable about the requirements and needs. More
by Ronalddixon
February 10, 2025
Courteous, straightforward. They took care of my issues in short amount of time. They keep me on track with my maintenances to help prolong my car's life. I appreciate that. They took care of my issues in short amount of time. They keep me on track with my maintenances to help prolong my car's life. I appreciate that. More
by BISHOPP3000
February 09, 2025
We were greeted y Ezra, who in turn got Anna to help us, as he was already working with a client. Anna was very helpful and knowledgeable. We were greatly pleased with the experience we had buying our Hyun as he was already working with a client. Anna was very helpful and knowledgeable. We were greatly pleased with the experience we had buying our Hyundai from her. More
by Bandb4life1
