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Capital Hyundai Of Jacksonville

Jacksonville, NC

4.7
1,810 Reviews
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2325 N Marine Blvd

Jacksonville, NC

28546

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Showing 1,810 reviews

June 03, 2026

Great scheduling, speed and explanations. Service consultants seem knowledgeable, open to answering questions and care More

by Anne S.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane service
June 01, 2026

The Service department is A+. The customer service they provide is outstanding. Highly recommend them! More

by Kristi McMurdy
Recommend Dealer
Yes
Employees Worked With
Justin
June 01, 2026

Awesome FYI, Asking for a minimum word count for a review discourages people from providing a review. More

by Troykaczmarski
Recommend Dealer
Yes
Employees Worked With
Justin
May 31, 2026

They are always prepared for my scheduled appointment. They then give me all the info upfront and if there are issues I receive a text immediately. I feel I can trust them. More

by azcoolmom20
Recommend Dealer
Yes
Employees Worked With
Justin
May 30, 2026

We were on vacation when out car died. We picked this dealership as the closest location and the service was excellent. I appreciated the communication by staff accepting receipt of the ve More

by Kglass8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

My new car had a recall and they got me in within a couple of days and I was in and out within 45 minutes. No complaints. More

by KSOLAK115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Goodrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Quick and efficient they saw me quick and helped me even though I was early and got me in and out. More

by thadd111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

The service department at this dealership has always been helpful, professional, and has helped to keep my vehicle in top running condition. I personally appreciate them all. More

by KBLAKLEY715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

This is my favorite place to take cate if my csr. They are attentive to regularly svhefuling maintenance needed and recommended. They even help with financial budgeting for target scheduled maintenan More

by Alvinicem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Conyer (sp)
May 29, 2026 -

Alvinicem1 responded

This is my favorite place to take my car... They are attentive to regularly scheduling maintenance needed and recommended. They even help with financial budgeting for target scheduled maintenance to help with costs. These guys are the "real deal"...!!

May 28, 2026

They did all the required service in a timely manner. Shane was very helpful in getting a Lyft ride for me. More

by barner0
Recommend Dealer
Yes
Employees Worked With
Shane