Capital Subaru Hyundai of Greensboro

New Employee Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimen Performed service that I didn’t authorize. Just don’t let a new employee check you in. She told me my first oil change and tire rotation was complimentary so I said ok to do it. When I go to pick it up she states she apologized but she was new and that was only for customers that purchased a vehicle there and tried to stick me with a 77.00 charge. I told David what she told me and that was not my problem I was told incorrect and that the service advisor should have contacted me first if she knew I was being charged. David was hesitant but understand and waived the charge. I would recommend for warranty or recall work but definitely not for any regular maintenance like oil change nor maintenance for repair. I had a loose steering coupler that I already knew about and my dad had ordered the part a week before I went in for my airbag recall. My Dad paid 5.00 for the part and it only took him about 45 minutes to an hour to fix. The service department quoted me 295.00!!!!! More

Stellar service I love Capital Subaru. They do all of my maintenance work. They’re honest, fast and do great work. I highly recommend them for servicing your Subaru! I love Capital Subaru. They do all of my maintenance work. They’re honest, fast and do great work. I highly recommend them for servicing your Subaru! More

Good experience. Car was fixed the first time. Can't say anything about the fee as the repair was covered under warranty. Quick turnaround time. Ty was pleasant and ea Car was fixed the first time. Can't say anything about the fee as the repair was covered under warranty. Quick turnaround time. Ty was pleasant and easy to get along with. More

Clean, friendly, and fair When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled When I came to Bob Dunn Hyundai they listened closely as I tried to explain the problem with my car. Since I didn't have any appointment they penciled me in for an afternoon slot. They were not busy so that was a blessing. In addition, they couldn't find anything wrong. So they told me to come back if I hear any sounds More

Simple and Easy This dealership was easy to work with and quite quick to help with any issues or questions we had. I would definitely recommend Capital Subaru to othe This dealership was easy to work with and quite quick to help with any issues or questions we had. I would definitely recommend Capital Subaru to others. More

Bery Satisfied As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! As usual, I am very satisfied with my service. A+ Is the grade that I always give capital Subaru/Hyundai. Thanks again for your excellent service! More

Genesis issues The Service team have been patient and kind with me as we went through a troubleshooting frenzy to get my 2014 Genesis repaired. They provided a loane The Service team have been patient and kind with me as we went through a troubleshooting frenzy to get my 2014 Genesis repaired. They provided a loaner to me while they repaired my vehicle, David was very professional and the mechanical team did everything within there power to make me a satisfied customer of this Hyundai product. More

Trailer hitch installation Checkin and Checkout was extremely easy. Service clerk was polite and informative. Installation took a little longer than estimated time provided at Checkin and Checkout was extremely easy. Service clerk was polite and informative. Installation took a little longer than estimated time provided at checkin, However waiting room was comfortable with WiFi connection. More

Always professional All of my dealings with Capital Subaru have first good experiences. Ty has always been so responsive, positive, friendly and efficient in handling my All of my dealings with Capital Subaru have first good experiences. Ty has always been so responsive, positive, friendly and efficient in handling my needs for my first Subaru. More

Rechecked an issue They rechecked an issue I was having and could not "prove" exactly what was causing it, but gave me very detailed information about each possible culp They rechecked an issue I was having and could not "prove" exactly what was causing it, but gave me very detailed information about each possible culprit and what could be done about it. Also answered my concerns about safety and options. Did not charge me for all the time they spent looking it over again. Very glad to know how my car is before a trip! More