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Capital Subaru Hyundai of Greensboro
Greensboro, NC
1,442 Reviews
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June 20, 2018
Subaru Man Dan Great Experience , Great Selection Bill helped me with my needs! Dan is great to!! Very happy in my new Subaru Impreza, awesome car for my needs!! Great Experience , Great Selection Bill helped me with my needs! Dan is great to!! Very happy in my new Subaru Impreza, awesome car for my needs!! More
by RAINOFKAOS66
Verified CustomerEmployees Worked With
Dan Brookes, Bill Thomas
Helpful June 20, 2018
Don worked hard to get us a Great Deal Don was great to work with. He has great customer service. Not only did we feel he went out of his way to meet our needs and wants but gave us a bet Don was great to work with. He has great customer service. Not only did we feel he went out of his way to meet our needs and wants but gave us a better deal than we expected. My wife and I are very pleased!! More
by Romans828
Employees Worked With
Don Smith
June 20, 2018
Worst dealer service person Tyrone williams He had no respect for a customer. Refused to allow you to explain your concern. Mouthing over you as though he did not want me to voice my concern. I He had no respect for a customer. Refused to allow you to explain your concern. Mouthing over you as though he did not want me to voice my concern. I will never go to capital Subaru again. I went to asboro and was greated with open arms and my concern is being attended to. This man needs some serious training or be fired. He shows no respect to a customer. I will further this to Subaru Corp. Done More
by NEYYD34060
Employees Worked With
Mouthy Tyrone williams
June 19, 2018
Just Average I was not welcomed or greeted when I arrived. I was told that they didn’t have my appointment in the system that I made on the app. When my oil change I was not welcomed or greeted when I arrived. I was told that they didn’t have my appointment in the system that I made on the app. When my oil change and tire rotation was completed I wasn’t told how the inspection was, I was just told it was $104.00. I had to ask about every individual think I thought would have been reviewed with me before he asked for my money. Given the wonderful buying experience I had at the Southpoint Subaru, I expected way more from the Capital Subaru Service Department. More
by BDEATON236
Employees Worked With
Ysomi Ayun 2142
June 19, 2018
Trunk latch no better than before The trunk wouldn’t close unless iexcessive force is used to close. I took the car back on June 18th because they ordered a new latch and weather stri The trunk wouldn’t close unless iexcessive force is used to close. I took the car back on June 18th because they ordered a new latch and weather stripping which they decided was the reason for the problem. After the so-called replacement the issue is not resolved. I think it is ironic that when I pointed out before I left that they (Somi and mechanic) said there was probably no problem with trunk closing before. They called me to replace these parts but they think now it wasn’t a problem to start with? Bad bad. More
by EAANDREE
Employees Worked With
Somi
June 19, 2018
Service call due to warning light Ty was helpful in explaining to me what they were going to do to identify the oil light problem. While there he also identified a recall issue that ha Ty was helpful in explaining to me what they were going to do to identify the oil light problem. While there he also identified a recall issue that had not been addressed and completed that. He Did what I asked, and communicated with me during the morning to make sure there were no surprises. Pleasant and professional More
by SSHOAF
Employees Worked With
Ty in service dept
June 19, 2018
Excellent Experience I found Capital Subaru the most competitive dealership and ready to go beyond the extra mile to satisfy me. This is my dealer for Subaru from now on. I found Capital Subaru the most competitive dealership and ready to go beyond the extra mile to satisfy me. This is my dealer for Subaru from now on. More
by jeanius
Employees Worked With
Bailey Miles, Terri Whiting, Jimmy Torres, Bill Thomas, Kyle Kohr
June 16, 2018
Thanks everyone! My veloster had been making a noise that was unique and hard to locate. The team worked dilligently to find it and but a stop to it. Everything was My veloster had been making a noise that was unique and hard to locate. The team worked dilligently to find it and but a stop to it. Everything was covered under warranty (thank goodness) Noone likes to have their car in the shop but its great to know David and the team are working on it. They listen and are patient with me while answering any question i may have. Upper management: service dept needs heat and AC! Build an office for David and the others! Employees who represent the company well deserve the best, they are your reputation and the reason i return for anything i need! More
by MOKU6
Employees Worked With
David Fuller
June 16, 2018
Amazing knowledgeable employees What a wonderful experient I encountered in searching for a vehicle Dan my sales person was great he made everything as problems free as possible he What a wonderful experient I encountered in searching for a vehicle Dan my sales person was great he made everything as problems free as possible he was very knowledgeable salesperson anyone could ask for great job Dan Brookes Jr.at Capital Subaru of Greensboro. More
by Happyme
Employees Worked With
Dan Brookes, Tomeka Harrington
June 16, 2018
Ask for Joe! Joe was great at guiding me through my purchase and making me feel comfortable with my price and the process. It went smoothly and quickly and Desmond Joe was great at guiding me through my purchase and making me feel comfortable with my price and the process. It went smoothly and quickly and Desmond was organized and efficient. I'll spread the word! More
by Rosiedemario
Employees Worked With
Desmond, Joseph Herbin
