Back

Capitol Chevrolet Montgomery

Montgomery, AL

4.9
1,161 Reviews
Capitol Chevrolet Montgomery provides quality vehicles from Chevrolet to the Prattville and Auburn, Alabama area. Our dealership has the entire new Chevy lineup in-stock and ready for delivery, including the Camaro, Silverado 1500, Cruze, Malibu and more. Our Chevy dealership is located just minutes away from Auburn University of Montgomery, Eastdale Mall, and Carol Villa Shopping Center.
Contact Dealership

711 Eastern Blvd

Montgomery, AL

36117

Directions

By Type

Showing 1,161 reviews

October 28, 2021

I previously paid $1,866.26 for a heater core replacement. I had to take it back to Captiol Chevrolet to get it right because my A/C was still leaking. It was in the service dept for another 2 da More

by Shareena W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Head
Oct 28, 2021 -

Shareena W. responded

I previously paid $1,866.26 for a heater core replacement. I had to take it back to Captiol Chevrolet to get it right because my A/C was still leaking. It was in the service dept for another 2 days and I was told that the technician drove my car for miles and it was no longer leaking. I only had the car back a few days and now had to take it back again. It's amazing how I had to pay as much as I did for a heater core replacement, had that replaced, but it was still leaking. Then the technician sealed the firewall in some way and it is still leaking. Now, I'm definitely feeling like my car was misdiagnosed and to add insult to injury, I'm out almost $2,000 for absolutely nothing. The aggravation behind this is ridiculous. I need a reimbursement for this headache and inconvenience. I have never been more disgusted. I have been a customer at Capitol Chevrolet for almost 10 years and this is what $1,866.26 worth of work gets me on top of feeling like I have been robbed. This is upsetting! At this point, reimbursement should definitely be on the table!

June 07, 2021

This is the worst service department. My car was towed to capital Chevrolet montgomery 2months ago because of low antifreeze in the radiator. I told them I had to add water and antifreeze . All I needed More

by pscott4911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke
January 08, 2021

Tony is the man. Very professional and knows everything about Silverados. He was very patient throughout the process and also a great guy to talk to. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Meads
October 09, 2020

This is a follow up After the bad review I wrote about 2 weeks ago.The general manager called my grandson and then said he was personally taking care of the problems.Well after 2 weeks waiting for him to fo More

by Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Roney, Charles "Chuck" Arrington
April 05, 2020

Customer satisfaction is #1 Jason Wilson and his staff went beyond the norm to ensure that I received the best in customer service as well as a car that offered all of the featur More

by Elizabeth Zito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson, Vicky Comer, DeAndre Ward
Apr 05, 2020 -

Capitol Chevrolet Montgomery responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Capitol Chevrolet and we hope to see you again.

March 06, 2020

Carl Grier is Tops! This was the third time I'd brought my 2019 Silverado in for the "Brake System Malfunctioning Warning" recall. I was frustrated to say the least by ha More

by G. Blanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Grier
Mar 06, 2020 -

Capitol Chevrolet Montgomery responded

It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 05, 2019

Good Service At Capitol Chevrolet I worked with Mr. Chuck who was very nice and understanding of my situation. He made sure he tried his best and worked his magic More

by cmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles "Chuck" Arrington
Feb 28, 2020 -

Capitol Chevrolet Montgomery responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 30, 2019

I just recently bought a new Chevrolet Z71 from Capital Chevrolet in Montgomery Alabama. Chuck Arrington was my salesman & he went above & beyond trying to find me the vehicle I wanted! I recommend this gu More

by Walter R.
Recommend Dealer
Yes
Employees Worked With
Charles "Chuck" Arrington
Feb 28, 2020 -

Capitol Chevrolet Montgomery responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 20, 2019

PURCHASE TRAVERSE Chuck was extremely attentive, helpful, and knowledgeable! Abraham and Karl were really great about helping me get approved by a lienholder and worked More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ABRAHAM PHILLIPS, Bill Maynard, Charles "Chuck" Arrington, Karl Smith
Feb 26, 2020 -

Capitol Chevrolet Montgomery responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 20, 2019

purchase 2019 traverse Knowledgeable about the Traverse, Simplified the buying process and was very pleasant to deal with. Would highly recommend Mr. Arrington and Capitol More

by roseselmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles "Chuck" Arrington
Feb 26, 2020 -

Capitol Chevrolet Montgomery responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

...
11
...