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Capitol Chevrolet

Austin, TX

4.8
1,877 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,877 reviews

May 05, 2024

Got it done, in great time and with a great salesman. Would work with him again. More

by clone.of.capone
Recommend Dealer
Yes
Employees Worked With
Dwayne Stewart
May 04, 2024

Me encantó el trato de todas las personas que trabajan en el dealer son muy amables todos More

by Wendy Rodríguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
May 06, 2024 -

Capitol Chevrolet responded

¡Gracias por la fantástica reseña! Estamos encantados de saber que tuvo una experiencia positiva y apreciamos especialmente la amabilidad de todo nuestro equipo. En Capitol Chevrolet, creemos que una atmósfera acogedora contribuye en gran medida a crear una experiencia positiva para el cliente. ¡Nos alegra saber que el comportamiento amistoso de nuestro equipo le causó una gran impresión! Gracias nuevamente por elegir Capitol Chevrolet. ¡Esperamos volver a verte pronto!

May 04, 2024

The saleperson Yacovv Help me alot. He was very nice and explain me every thing More

by juan.uvalle0391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaacov leiva
May 06, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're delighted to hear that you had a positive experience, especially with Yacovv, one of our salespeople. It sounds like he went the extra mile to ensure you were comfortable and informed throughout the car-buying process. At Capitol Chevrolet, we strive to provide exceptional service from our entire team, and Yacovv's helpfulness and clear explanations are valuable assets. We'll be sure to pass along your kind words! Thanks again for choosing Capitol Chevrolet. We look forward to seeing you again soon!

May 03, 2024

Clean friendly service person very informative and polite.I asked for a time frame he said one hour. Had my car back in one hour. More

by ruiz_lydia49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 06, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with our service department. It sounds like one of our service representatives truly impressed you! Providing clean, friendly, and informative service is a priority at Capitol Chevrolet. We understand the importance of clear communication and realistic time frames, so it's rewarding to know we met your expectations on both counts. Thanks again for choosing Capitol Chevrolet. We look forward to seeing you again soon!

May 03, 2024

Leana provided exceptional service. She is always professional and courteous. I will continue to return to Capitol Chevrolet for my service needs More

by williamboyles64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Rodrigues
May 06, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're delighted to hear that Leana consistently provides you with exceptional service. Her professionalism and courtesy are truly appreciated! Customer loyalty is important to us at Capitol Chevrolet, and knowing you'll continue to return for your service needs is rewarding. Leana must be doing a fantastic job of building trust and ensuring a positive experience. We'll be sure to pass along your kind words! Thanks again for choosing Capitol Chevrolet. We look forward to seeing you again soon!

May 03, 2024

I arrived 25 minutes early to my GM First Maintenance appointment and was seen as soon as I arrived. Everything took about 30 minutes. I was in and out. Hassle free. Great first experience! More

by Pedro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Luna
May 06, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that your service experience with us – your GM First Maintenance appointment – was hassle-free and efficient. At Capitol Chevrolet, we value your time and understand the importance of honoring appointment times. We're glad our team was able to see you early and get your vehicle serviced quickly. A 30-minute turnaround for a first maintenance appointment is impressive! We're happy to hear your first experience was great, and we hope it sets the tone for all your future service visits with us. Thanks again for choosing Capitol Chevrolet. We look forward to seeing you again soon!

May 01, 2024

Service completed in less time than what I expected also great contact with service Jennifer kept me informed More

by gt5661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer cooper
May 02, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear the service was completed faster than expected. We know your time is valuable, so we strive for efficiency while maintaining thoroughness. It's also wonderful to hear Jennifer from our service department kept you informed throughout the process. Excellent communication is important to us, and we appreciate you mentioning her helpfulness. Thank you for choosing Capitol Chevrolet!

May 01, 2024

The process started rough but I stayed vigilant and they kept working with me. Have been a customer many times. Not sure how I feel about the Berkshire Hathaway ownership seems they have lost some personal More

by KWDANIEL71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto and Marty
May 03, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to share your recent experience. We appreciate your continued loyalty as a customer and your honest feedback. We apologize that the initial phase of your buying process wasn't smooth. We understand the importance of a positive experience from start to finish, and we'll use your feedback to identify areas for improvement. We're glad to hear that your sales team persevered and ultimately found the perfect truck for you at the right price. It's fantastic that they went the extra mile to ensure your satisfaction. We hope you'll continue to choose Capitol Chevrolet for your automotive needs. Please don't hesitate to reach out to us directly if you'd like to discuss your experience in more detail. We value your feedback and appreciate the opportunity to learn and improve.

May 01, 2024

Service was professional and courteous. The mechanical work was excellent. I am glad that I took my vehicle there again More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana and mechanics
May 03, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We appreciate you choosing us again for your vehicle's maintenance. Hearing that our service was professional, courteous, and the mechanical work was excellent is exactly what we strive for. We're happy to know you're glad you brought your car to us. Thanks for your continued trust in our team. We look forward to seeing you again at Capitol Chevrolet for your next service appointment. In the meantime, please don't hesitate to reach out if you have any questions or need to schedule an appointment.

May 01, 2024

Very helpful and kind, works real hard to get you in a new vehicle in a timely manner. More

by randy_stifflemire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Jaimes
May 03, 2024 -

Capitol Chevrolet responded

Thank you for the fantastic review! We're thrilled to hear that our team was helpful, kind, and worked hard to get you into a new vehicle quickly. At Capitol Chevrolet, we understand that your time is valuable, and we strive to make the car buying process efficient and enjoyable. It's great to hear that your experience reflected that commitment. We hope you're loving your new car!

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