
Capitol Chevrolet
Austin, TX
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Sales Consultant, Tristen Wood, was very good as was Finance Professional Janet Chang. To be fair, however, I negotiated the sale online and did not try to negotiate the offered price for my trade in or Finance Professional Janet Chang. To be fair, however, I negotiated the sale online and did not try to negotiate the offered price for my trade in or the price for the new truck so it was not a difficult negotiation for Tristen or Capitol and I’m confident you made good money on this deal. However, overall process to complete the sale was very frustrating. I was paying cash so only needed to fill out final paperwork but had to wait an hour and a half to get into finance to finish the sale. It was only after I threatened to walk away from the sale that I got into the finance department to finalize the purchase of the truck. Also, the new truck broke down on me after three days of ownership with total electrical failure but to the credit of Capitol, the dealership did the right thing and replaced my vehicle with a different truck. More
I recommend this Chevy dealership for great service's on you vehicle. The service team gives great service. Jennifer Cooper is a excellent team member who will provide great service. 2 thumbs up. Thank you. you vehicle. The service team gives great service. Jennifer Cooper is a excellent team member who will provide great service. 2 thumbs up. Thank you. More