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Capitol Chevrolet

Austin, TX

4.8
2,351 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,351 reviews

November 30, 2022

Jessie Polk was very helpful and made my experience smooth and easy. The financing process was very smooth and easy! More

by Ksmith_kas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Jessie Polk
Dec 08, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

November 29, 2022

Professional and experienced team. I appreciated the way they explained things, they helped me by taking a decision of buying a new car. Thanks to the team. More

by augustin.cab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
November 27, 2022

Thank you for our 4th purchase with you all . Jessie Polk and James Wells were very professional, polite and understanding. Thank you More

by Sheila889401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wells, Jessie Polk
November 27, 2022

Rodrigo was Great, as was Monty! !! The only complaint would be how long the process took!!! We were there for 6 hours, way too long!!! More

by j.drandolph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo and Montey
November 26, 2022

Thank you so much for our 4th purchase with you all . Our experience with Mr Jesse Polk and Mr James Wells was amazing. So polite, understandable and professional. Will highly recommend them and CapitalC More

by Jcjam889401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James wells, Jessie Polk
Nov 26, 2022 -

Jcjam889401 responded

Sorry I I put wrong name it is James Wells . My apologies.

November 26, 2022

Thank you all for our 4th vehicle purchase with you all . Our experience with Mr Jesse Polk and Mr James Wells was awesome. They were both very professional, polite and understanding. We Weill definitely rec More

by Jcjam889401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wells , Jessie Polk
November 25, 2022

I had a wonderful experience purchasing a new vehicle today at Capitol Chevrolet. The process was stress free and pleasant Jeff Barnett my sales person to assist me was very professional, friendly, knowl More

by taniacastilla93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Barnett
November 24, 2022

Stephen Pratt my salesman was amazing found me the perfect car, helped me get approved, beyond happy with my car, the help that was given. Thank you! More

by hscott0821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt
November 21, 2022

This dealership is amazing they pride themselves on helping people find vehicles to soot their needs. The salesman Frank Cerda helped me and my wife purchase vehicles and he is a professional with a gr More

by christopherellis303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Nov 23, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

November 21, 2022

Round 2 on the oil change was just as disappointing as the first. First time I had a appointment and it took almost 3hrs,which she said doesn't happen. This time they said they wouldn't take me because I More

by Slangridge3
Recommend Dealer
No
Employees Worked With
Chris Lipinski
Nov 28, 2022 -

Capitol Chevrolet responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

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