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Capitol Chevrolet

Austin, TX

4.8
2,345 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,345 reviews

February 24, 2025

Had a great experience! ! The atmosphere was very nice! Recommend Capitol Chevy to anyone looking for their future dream car! Thank you guys! More

by Rafael1978tovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Tovar, Keren Bonilla
Feb 25, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience and enjoyed the atmosphere at Capitol Chevy. We truly appreciate your recommendation and look forward to helping you find your next dream car!

February 24, 2025

Met Hector as soon as I stepped out of my vehicle. Excellent salesman! Great job More

by Bluemerle10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 25, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that Hector provided excellent service from the moment you arrived. We appreciate your kind words and look forward to assisting you again in the future!

February 22, 2025

The crew at Capitol Chevy took the pain out of the car buying process. From the Sales staff to the finishers, everyone was professional and pleasant. This is my second vehicle purchase there. I wouldn' More

by firefleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, GiGi
Feb 24, 2025 -

Capitol Chevrolet responded

Thank you for your continued trust! We’re thrilled to hear that your experience was smooth and enjoyable. It’s great to know that our team made the car-buying process easy for you, and we look forward to helping you again in the future. Thank you for being a loyal customer!

February 21, 2025

Wonderful Team of personnel, I was in a scary incident and a new car was needed. More

by StarFirePROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
Feb 24, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience with us. We're so glad to hear that our team was able to assist you during such a challenging time. We understand how important it is to feel supported, especially after an incident like that, and we're honored to have been part of helping you find a new car. If you need anything further, don't hesitate to reach out. We're here for you!

February 21, 2025

This is my second purchase and the service is absolutely excellent! Totally recommend this dealership! More

by Fernando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda
Feb 24, 2025 -

Capitol Chevrolet responded

Thank you for your amazing feedback and for choosing us for your second purchase! We’re thrilled to hear that your experience was excellent. Your recommendation means a lot to us, and we truly appreciate your continued trust in our dealership. We look forward to serving you again in the future!

February 19, 2025

Very nice people and only complaint was interest rates but great place overall and love my car More

by texashunter76401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 20, 2025 -

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and are enjoying your new car. We understand that interest rates can be a concern, and we appreciate your understanding. If there's anything further we can do to assist, please don’t hesitate to reach out. We look forward to serving you again!

February 16, 2025

There customer service needs to improve before I can think about going back. If I purchase a new vehicle from you, you should treat that customer right because not only did I purchase one but I have got More

by emily78702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keren Bonilla
Feb 20, 2025 -

Capitol Chevrolet responded

Thank you for your feedback, and we truly apologize for your recent experience. As a valued customer, we understand the importance of treating you with the utmost respect and appreciation, especially considering your loyalty with multiple vehicle purchases. We would like the chance to make this right. Please contact Mark Klingele at Mklingele@capitolchevy.com so we can address your concerns and work to restore your confidence in our service.

Feb 20, 2025 -

emily78702 responded

I do appreciate your response and will contact you

February 14, 2025

Noe- Freddy was a great salesman always transparent and willingness to listen and explain. Free tank of gas! More

by Pat_rodriguez2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
Feb 14, 2025 -

Pat_rodriguez2003 responded

Thank you Freddie, Lamare and Noe for nice experience on purchasing my new Chevy. Good transparency to your customers.

Feb 18, 2025 -

Capitol Chevrolet responded

Thank you for the amazing review! We're thrilled to hear that Noe, Freddy, and Lamare provided you with a transparent and attentive experience. It’s always our goal to listen to our customers and make sure everything is clearly explained. We truly appreciate your kind words and look forward to assisting you again in the future!

February 12, 2025

2024 Chevy Colorado, first oil change. LOTS of service staff at their desks. My service tech was nice. The service was fast (less than one hour) The waiting area was sparse, only one TV More

by timcrain10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Feb 13, 2025 -

Capitol Chevrolet responded

Thanks for your feedback, Tim! We're glad to hear about your positive experience with our service team and efficiency. We appreciate your thoughts on the waiting area and will consider improvements to enhance our customers' experience. Your input is valuable to us!

February 11, 2025

Blake Engles did an amazing job for us as we purchased our first belrand new car. He made the car buying experience truly amazing. Thank-you to Blake and his team. More

by mica.snell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Engles
Feb 12, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Blake and the team made your first car-buying experience amazing. Welcome to the family, and enjoy your new ride!

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